Freshservice + Smoove Integration

Connect Freshservice to Smoove in 1 click

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Popular Freshservice + Smoove Workflows

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Smoove + Freshservice Integration

Create Freshservice ticket for new Smoove lead

Creating Freshservice tickets automatically for every new Smoove lead received can help to ensure that each lead is dealt with in a timely and efficient manner.

By automatically creating a support ticket, you can help to ensure that each response is routed to the appropriate team member and that follow-up actions are taken in a timely manner. This can help to improve your overall customer satisfaction levels and ensure that each customer receives the best possible service.
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Freshservice + Smoove Integration

Create Smoove contact for new Freshservice ticket

Any business knows that customer support is a vital part of any business. Not only do you need to be able to solve problems quickly and efficiently, but you also need to create a good impression with each interaction.

One way to do this is to set up this Freshservice - Smoove integration. It will automatically create a Smoove contact for new Freshservice tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.

Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up Smoove contacts for every Freshservice ticket is a great place to start.
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Freshservice + Smoove Integration
1.
  • Freshservice
    Ticket is created in Freshservice
  • Freshservice
    Ticket is updated in Freshservice
  • Freshservice
    Requester is created in Freshservice
  • Freshservice
    Requester is updated in Freshservice
  • Smoove
    Lead is captured in Smoove
  • Smoove
    Subscriber is created in Smoove
  • Smoove
    List is created in Smoove
  • Smoove
    Subscriber reached seniority in Smoove
  • Smoove
    Form is created in Smoove
2.
  • Freshservice
    Create ticket in Freshservice
  • Freshservice
    Create requester in Freshservice
  • Freshservice
    Get requester by ID in Freshservice
  • Freshservice
    Get agent by ID in Freshservice
  • Freshservice
    Get group by ID in Freshservice
  • Smoove
    Add or Update Subscriber in Smoove
  • Smoove
    Search contact in Smoove
  • Smoove
    Unsubscribe a contact in Smoove
  • Smoove
    Create a new list in Smoove
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