Freshservice + SmartSurvey Integration

Connect Freshservice to SmartSurvey in 1 click

Integrate Freshservice + SmartSurvey For Free ✔ Free forever. ✔ Use premium features free for 14 days.

Popular Freshservice + SmartSurvey Workflows

Create Freshservice ticket for new SmartSurvey response

Creating Freshservice tickets automatically for every new SmartSurvey response received can help to ensure that each response is dealt with in a timely and efficient manner.

By automatically creating a support ticket, you can help to ensure that each response is routed to the appropriate team member and that follow-up actions are taken in a timely manner. This can help to improve your overall customer satisfaction levels and ensure that each customer receives the best possible service.

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Create Your Own Freshservice & SmartSurvey Integration Without Any Code

Create Custom Workflow

Ticket is created in Freshservice
Ticket is updated in Freshservice
Requester is created in Freshservice
Requester is updated in Freshservice
Response is created in SmartSurvey

Create ticket in Freshservice
Create requester in Freshservice
Get requester by ID in Freshservice
Get agent by ID in Freshservice
Get group by ID in Freshservice
Create contact in SmartSurvey
Send survey in SmartSurvey

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You Can Also Connect Freshservice or SmartSurvey With 1200+ Other Apps

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations

SmartSurvey is the most powerful and advanced online survey software that lets you create any type of questionnaire or form to get answers fast. It integrates with popular email marketing and CRM platforms, making it easy to collect and analyze data.

See SmartSurvey Integrations