Freshservice + SimpleTexting Integration

Connect Freshservice to SimpleTexting - Automate your workflows in 1-click

With Freshservice automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Set up SimpleTexting automations to send targeted SMS messages, automate appointment reminders, and track campaign engagement. Skip the manual back and forth! Easily automate the flow of data between Freshservice & SimpleTexting using Integrately.
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Freshservice + SimpleTexting Integration

Create SimpleTexting contact for new Freshservice ticket

Any business knows that customer support is a vital part of any business. Not only do you need to be able to solve problems quickly and efficiently, but you also need to create a good impression with each interaction.

One way to do this is to set up this Freshservice - SimpleTexting integration. It will automatically create a SimpleTexting contact for new Freshservice tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.

Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up SimpleTexting contacts for every Freshservice ticket is a great place to start.
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Freshservice + SimpleTexting Integration

Send SimpleTexting message for new Freshservice ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - SimpleTexting integration. Whenever a new ticket is created in Freshservice, you will immediately receive a message in SimpleTexting notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic SimpleTexting messages for new Freshservice tickets today - your customers will appreciate it!
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Create Your Own Freshservice & SimpleTexting Integration Without Any Code

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Freshservice + SimpleTexting Integration
1.
  • Freshservice
    Ticket is created in Freshservice

    Triggers the automation whenever a new ticket is created

  • Freshservice
    Ticket is updated in Freshservice

    Triggers the automation whenever a ticket is modified

  • Freshservice
    Requester is created in Freshservice

    Triggers the automation whenever a new requester is created

  • Freshservice
    Requester is updated in Freshservice

    Triggers the automation whenever a requester is updated

  • SimpleTexting
    New message is received in SimpleTexting

    Triggers the automation whenever a new message is received

    Instant
2.
  • Freshservice
    Create ticket in Freshservice

    Automatically generates a new ticket

  • Freshservice
    Create requester in Freshservice

    Automatically generates new requester profiles with particular parameters

  • Freshservice
    Get requester by ID in Freshservice

    Automatically retrieves a requester's information using their unique ID

  • Freshservice
    Get agent by ID in Freshservice
  • Freshservice
    Get group by ID in Freshservice

    Automatically retrieves a group by its ID

  • SimpleTexting
    Send SMS message in SimpleTexting

    Automatically sends a text message to particular recipients

  • SimpleTexting
    Send MMS message in SimpleTexting

    Automatically sends multimedia messages to designated recipients

  • SimpleTexting
    Create contact in SimpleTexting

    Automatically adds a new contact to the database

  • SimpleTexting
    Remove contact in SimpleTexting

    Automatically deletes a contact from the contact list

3x-10x Less Expensive Than Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Integrate Freshservice & SimpleTexting In 1 Click
And Save Time & Money Both

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