Freshservice + SimpleTexting Integration

Connect Freshservice to SimpleTexting in 1 click

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Freshservice + SimpleTexting Integration

Create SimpleTexting contact for new Freshservice ticket

Any business knows that customer support is a vital part of any business. Not only do you need to be able to solve problems quickly and efficiently, but you also need to create a good impression with each interaction.

One way to do this is to set up this Freshservice - SimpleTexting integration. It will automatically create a SimpleTexting contact for new Freshservice tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.

Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up SimpleTexting contacts for every Freshservice ticket is a great place to start.
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Freshservice + SimpleTexting Integration

Send SimpleTexting message for new Freshservice ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - SimpleTexting integration. Whenever a new ticket is created in Freshservice, you will immediately receive a message in SimpleTexting notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic SimpleTexting messages for new Freshservice tickets today - your customers will appreciate it!
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Freshservice + SimpleTexting Integration
1.
  • Freshservice
    Ticket is created in Freshservice
  • Freshservice
    Ticket is updated in Freshservice
  • Freshservice
    Requester is created in Freshservice
  • Freshservice
    Requester is updated in Freshservice
  • SimpleTexting
    New message is received in SimpleTexting Instant
2.
  • Freshservice
    Create ticket in Freshservice
  • Freshservice
    Create requester in Freshservice
  • Freshservice
    Get requester by ID in Freshservice
  • Freshservice
    Get agent by ID in Freshservice
  • Freshservice
    Get group by ID in Freshservice
  • SimpleTexting
    Send SMS message in SimpleTexting
  • SimpleTexting
    Send MMS message in SimpleTexting
  • SimpleTexting
    Create contact in SimpleTexting
  • SimpleTexting
    Remove contact in SimpleTexting
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