Freshservice + Shoplazza Integration

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Shoplazza + Freshservice Integration

Create Freshservice ticket for new Shoplazza order

When you are running an online business, it is important to have a strong customer support system in place. So ,if your business uses Shoplazza to manage order, you can use Freshservice to create ticket for each order.

In this way, you'll have a record of all the orders that have been placed, and you can track the progress of each one. Creating ticket for Shoplazza order is a great way to keep your business organized and ensure that no detail is missed.

Set up this integration so that Freshservice starts working in tandem with Shoplazza.
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Freshservice + Shoplazza Integration
1.
  • Freshservice
    Ticket is created in Freshservice
  • Freshservice
    Ticket is updated in Freshservice
  • Freshservice
    Requester is created in Freshservice
  • Freshservice
    Requester is updated in Freshservice
  • Shoplazza
    Order is created in Shoplazza Instant
  • Shoplazza
    Order is updated in Shoplazza Instant
  • Shoplazza
    Order is paid in Shoplazza Instant
  • Shoplazza
    Order is cancelled in Shoplazza Instant
  • Shoplazza
    Order is refunded in Shoplazza Instant
  • Shoplazza
    Order is fulfilled in Shoplazza Instant
  • Shoplazza
    Customer is created in Shoplazza Instant
  • Shoplazza
    Customer is updated in Shoplazza Instant
  • Shoplazza
    Product is created in Shoplazza Instant
  • Shoplazza
    Product is updated in Shoplazza Instant
  • Shoplazza
    Cart is abandoned in Shoplazza
2.
  • Freshservice
    Create ticket in Freshservice
  • Freshservice
    Create requester in Freshservice
  • Freshservice
    Get requester by ID in Freshservice
  • Freshservice
    Get agent by ID in Freshservice
  • Freshservice
    Get group by ID in Freshservice
  • Shoplazza
    Update product in Shoplazza
  • Shoplazza
    Search product in Shoplazza
  • Shoplazza
    Create product in Shoplazza
  • Shoplazza
    Create variant in Shoplazza
  • Shoplazza
    Update variant in Shoplazza
  • Shoplazza
    Update inventory of product variant in Shoplazza
  • Shoplazza
    Create customer in Shoplazza
  • Shoplazza
    Update customer in Shoplazza
  • Shoplazza
    Search customer by email in Shoplazza
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