Freshservice + SetSmart Integration
Connect Freshservice to SetSmart in 1 click
Free forever.Use premium features free for 14 days.1.
Ticket is created in Freshservice- Ticket is updated in Freshservice
- Requester is created in Freshservice
- Requester is updated in Freshservice
AI message is sent in SetSmart Instant- Tag is removed in SetSmart Instant
- Tag is added in SetSmart Instant
- Appointment is booked in SetSmart Instant
- Lead agreed to a call in SetSmart Instant
- Lead is unqualified in SetSmart Instant
- Lead is qualified in SetSmart Instant
2.
- Create ticket in Freshservice
- Create requester in Freshservice
- Get requester by ID in Freshservice
- Get agent by ID in Freshservice
- Get group by ID in Freshservice
- Add tag in SetSmart
- Remove tag in SetSmart
- Turn on AI for contact in SetSmart
- Turn off AI for contact in SetSmart
- Add note in SetSmart
- Set lead to booked in SetSmart
- Cancel scheduled message in SetSmart
- Send template message to exiting contact in SetSmart
- Send message to AI assistant in SetSmart
- Search contact in SetSmart
- Import contact in SetSmart
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Top 10 Most Popular Freshservice Automations from
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Create Aha! feature for new Freshservice ticket
Create Microsoft Excel row for new Freshservice ticket
Send Telegram message for new Freshservice ticket
Create ClickSend SMS contact for new Freshservice ticket
Send Slack message for new Freshservice ticket
Create Aha! feature for new Freshservice ticket
Create Microsoft Excel row for new Freshservice ticket
Send Telegram message for new Freshservice ticket
Create ClickSend SMS contact for new Freshservice ticket
Send Slack message for new Freshservice ticket
Send Online Live Support message for new Freshservice ticket
Send Microsoft Teams message for new Freshservice ticket
Create Google Sheets row for new Freshservice ticket
Create Google Sheets row for new Freshservice requester
Create Freshservice ticket for new Chatbot response
Send Online Live Support message for new Freshservice ticket
Send Microsoft Teams message for new Freshservice ticket
Create Google Sheets row for new Freshservice ticket
Create Google Sheets row for new Freshservice requester
Create Freshservice ticket for new Chatbot response
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Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.
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SetSmart is an AI appointment setter that automates conversations on Instagram, WhatsApp, and Messenger. It qualifies leads, answers questions, follows up, and books appointments directly in chat.
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