Freshservice + Sendlane Integration

Connect Freshservice to Sendlane - Automate your workflows in 1-click

With Freshservice automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Set up Sendlane automations to send personalized campaigns, capture leads from various sources, and track campaign performance. And automate all the repetitive tasks between Freshservice & Sendlane using Integrately.
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Freshservice + Sendlane Integration

Create Sendlane contact for new Freshservice ticket

Any business knows that customer support is a vital part of any business. Not only do you need to be able to solve problems quickly and efficiently, but you also need to create a good impression with each interaction.

One way to do this is to set up this Freshservice - Sendlane integration. It will automatically create a Sendlane contact for new Freshservice tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.

Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up Sendlane contacts for every Freshservice ticket is a great place to start.
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Sendlane + Freshservice Integration

Create Freshservice ticket for new Sendlane contact

If you're using Sendlane to send your marketing emails, you can also use it to create and manage ticket for Freshservice. contact created in Sendlane will automatically be created as ticket in Freshservice, so you can easily keep track of all Freshservice requests in one place.

This automation will help you stay organized and provide top-notch customer service. It's a great system that helps you take care of your customers so you can focus on growing your business.
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Freshservice + Sendlane Integration
1.
  • Freshservice
    Ticket is created in Freshservice

    Triggers the automation whenever a new ticket is created

  • Freshservice
    Ticket is updated in Freshservice

    Triggers the automation whenever a ticket is modified

  • Freshservice
    Requester is created in Freshservice

    Triggers the automation whenever a new requester is created

  • Freshservice
    Requester is updated in Freshservice

    Triggers the automation whenever a requester is updated

  • Sendlane
    Contact is saved in Sendlane

    Triggers the automation whenever a contact is saved

    Instant
  • Sendlane
    Tag is added to a contact in Sendlane

    Triggers the automation whenever a tag is added

    Instant
  • Sendlane
    Tag is removed in Sendlane

    Triggers the automation whenever a tag is added

    Instant
2.
  • Freshservice
    Create ticket in Freshservice

    Automatically generates a new ticket

  • Freshservice
    Create requester in Freshservice

    Automatically generates new requester profiles with particular parameters

  • Freshservice
    Get requester by ID in Freshservice

    Automatically retrieves a requester's information using their unique ID

  • Freshservice
    Get agent by ID in Freshservice
  • Freshservice
    Get group by ID in Freshservice

    Automatically retrieves a group by its ID

  • Sendlane
    Create subscriber in Sendlane

    Automatically adds new users to the subscription list

  • Sendlane
    Unsubscribe contact in Sendlane

    Automatically removes contact from mailing list

3x-10x Less Expensive Than Popular Alternatives
Popular Alternative
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750 Tasks
in $19.99
Integrately
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2,000 Tasks
in $19.99

Integrate Freshservice & Sendlane In 1 Click
And Save Time & Money Both

Integrately is the only automation solution you will ever need. With 1200+ apps and 20 million+ ready 1-click automations, Integrately can automate almost any task from your workflow. Plus, our AI automation builder and 24/5 live chat support make it easy to get started. To top it off, you get a free forever plan. Sign up for Integrately now & start automating!

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