Freshservice + Retently Integration

Connect Freshservice to Retently in 1 click

Integrate Freshservice + Retently For Free ✔ Free forever. ✔ Use premium features free for 14 days.

Popular Freshservice + Retently Workflows

Create Freshservice ticket for new Retently response

Creating Freshservice tickets automatically for every new Retently response received can help to ensure that each response is dealt with in a timely and efficient manner.

By automatically creating a support ticket, you can help to ensure that each response is routed to the appropriate team member and that follow-up actions are taken in a timely manner. This can help to improve your overall customer satisfaction levels and ensure that each customer receives the best possible service.

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Create Your Own Freshservice & Retently Integration Without Any Code

Create Custom Workflow

Ticket is created in Freshservice
Ticket is updated in Freshservice
Requester is created in Freshservice
Requester is updated in Freshservice
Survey response is created in Retently
Customer is created in Retently
Company is created in Retently
Overall metric score is updated in Retently

Create ticket in Freshservice
Create requester in Freshservice
Get requester by ID in Freshservice
Get agent by ID in Freshservice
Get group by ID in Freshservice
Unsubscribe customer in Retently
Create or Update customer in Retently
Search customer by email in Retently
Tag a survey response in Retently
Search company in Retently
Create customer and Send survey in Retently

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Want to automate something else in your workflow?

You Can Also Connect Freshservice or Retently With 1200+ Other Apps

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations

Retently is a survey tool that helps you measure customer satisfaction and collect valuable feedback. With the help of our surveys, you can improve your product or service, as well as provide excellent support.

See Retently Integrations