Freshservice + Order Desk Integration

Connect Freshservice to Order Desk in 1 click

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Popular Freshservice + Order Desk Workflows

Create Freshservice ticket for new Order Desk order

When you are running an online business, it is important to have a strong customer support system in place. So ,if your business uses Order Desk to manage order, you can use Freshservice to create ticket for each order.

In this way, you'll have a record of all the orders that have been placed, and you can track the progress of each one. Creating ticket for Order Desk order is a great way to keep your business organized and ensure that no detail is missed.

Set up this integration so that Freshservice starts working in tandem with Order Desk.

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Ticket is created in Freshservice
Ticket is updated in Freshservice
Requester is created in Freshservice
Requester is updated in Freshservice
Order is created in Order Desk
Order folder is changed in Order Desk

Create ticket in Freshservice
Create requester in Freshservice
Get requester by ID in Freshservice
Get agent by ID in Freshservice
Get group by ID in Freshservice
Create order in Order Desk
Add note to order in Order Desk
Set the checkout data or metadata of an order in Order Desk
Add shipment to order in Order Desk
Change folder of order in Order Desk
Change tag of order in Order Desk

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Integrate Freshservice & Order Desk In 1 Click
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You Can Also Integrate Freshservice & Order Desk With 1100+ Other Apps

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations

Order Desk allows you to design your own workflow for order creation and management. Our software gives you all the tools and features to boost your productivity, increase sales and reduce errors.

See Order Desk Integrations