Freshservice + MailerSend Integration

Connect Freshservice to MailerSend - Automate your workflows in 1-click

With Freshservice automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Set up MailerSend automations to send personalized campaigns, capture leads from various sources, and track campaign performance. Get the best of both with Integrately’s Freshservice + MailerSend integration.

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Ready Workflows For Freshservice + MailerSend Integration

Just click on the workflow you want to automate

Send MailerSend message for new Freshservice ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - MailerSend integration. Whenever a new ticket is created in Freshservice, you will immediately receive a message in MailerSend notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic MailerSend messages for new Freshservice tickets today - your customers will appreciate it!

Activate

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Create Your Own Freshservice & MailerSend Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Ticket is created in Freshservice
Triggers the automation whenever a new ticket is created
Ticket is updated in Freshservice
Triggers the automation whenever a ticket is modified
Requester is created in Freshservice
Triggers the automation whenever a new requester is created
Requester is updated in Freshservice
Triggers the automation whenever a requester is updated
Email is Sent in MailerSend
Triggers the automation whenever an email is sent
Instant
Email is opened in MailerSend
Triggers the automation whenever an email is opened
Instant
Email is hard bounced in MailerSend
Triggers the automation whenever any email delivery fails due to invalidity
Instant
Email is clicked through in MailerSend
Triggers the automation whenever an email link is clicked by the recipient
Instant
Email is delivered in MailerSend
Triggers the automation whenever an email is successfully delivered
Instant
Email is soft bounced in MailerSend
Triggers the automation whenever an email bounces due to temporary issues
Instant
Recipient has unsubscribed in MailerSend
Triggers the automation whenever a recipient opts out of future communication
Instant
SMS is sent in MailerSend
Triggers the automation whenever a text message is sent
Instant
SMS is delivered in MailerSend
Triggers the automation whenever an SMS is successfully delivered
Instant
SMS is failed in MailerSend
Triggers the automation whenever an SMS delivery fails
Instant

Create ticket in Freshservice
Automatically generates a new ticket
Create requester in Freshservice
Automatically generates new requester profiles with particular parameters
Get requester by ID in Freshservice
Automatically retrieves a requester's information using their unique ID
Get agent by ID in Freshservice
Get group by ID in Freshservice
Automatically retrieves a group by its ID
Send template-based email in MailerSend
Automatically sends a template-based email
Send email in MailerSend
Automatically sends an email
Send SMS in MailerSend
Automatically sends an SMS
Get SMS by ID in MailerSend
Automatically retrieves a SMS message by its ID

3x-10x Less Expensive Than Popular Alternatives

Popular Alternative

😐

750 Tasks

in $19.⁹⁹

Integrately

😍

2,000 Tasks

in $19.⁹⁹

See Pricing

Integrate Freshservice & MailerSend In 1 Click
And Save Time & Money Both

Automation has never been this easy & budget-friendly. To get you started, Integrately offers an AI automation builder & millions of ready-made automations. Need help? You get 24/5 live chat support. Plus, Integrately offers a free plan and affordable paid plans to fit the needs of everyone, from individuals to large enterprises. Sign up for your free Integrately plan today!

Want to automate something else in your workflow?

You Can Also Connect Freshservice or MailerSend With 1200+ Other Apps

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations

MailerSend's API makes it easy to send transactional emails, bulk email, and drip campaigns. Use the API directly or with one of our integrations to manage your customer lifecycle without writing code.

See MailerSend Integrations