Freshservice + Mailercloud Integration

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Freshservice + Mailercloud Integration

Create Mailercloud contact for new Freshservice ticket

Any business knows that customer support is a vital part of any business. Not only do you need to be able to solve problems quickly and efficiently, but you also need to create a good impression with each interaction.

One way to do this is to set up this Freshservice - Mailercloud integration. It will automatically create a Mailercloud contact for new Freshservice tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.

Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up Mailercloud contacts for every Freshservice ticket is a great place to start.
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Freshservice + Mailercloud Integration
1.
  • Freshservice
    Ticket is created in Freshservice
  • Freshservice
    Ticket is updated in Freshservice
  • Freshservice
    Requester is created in Freshservice
  • Freshservice
    Requester is updated in Freshservice
2.
  • Freshservice
    Create ticket in Freshservice
  • Freshservice
    Create requester in Freshservice
  • Freshservice
    Get requester by ID in Freshservice
  • Freshservice
    Get agent by ID in Freshservice
  • Freshservice
    Get group by ID in Freshservice
  • Mailercloud
    Create contact in a list in Mailercloud
  • Mailercloud
    Update contact in Mailercloud
  • Mailercloud
    Search contact by name in Mailercloud
  • Mailercloud
    Search contact by email in Mailercloud
  • Mailercloud
    Create list in Mailercloud
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