Freshservice + JivoChat Integration

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Create Your Own Freshservice & JivoChat Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Ticket is created in Freshservice
Triggers the automation when a new ticket is created
Ticket is updated in Freshservice
Triggers the automation when a ticket is modified
Requester is created in Freshservice
Triggers the automation when a new requester is created
Requester is updated in Freshservice
Triggers the automation when a requester is updated
Visitor's information is updated in JivoChat
Triggers the automation when a visitor's information is updated
Instant
Offline message is recieved in JivoChat
Triggers the automation when an offline message is received
Instant
Chat is finished in JivoChat
Triggers the automation when a chat is marked as complete
Instant

Create ticket in Freshservice
Generates a new ticket
Create requester in Freshservice
Generates new requester profiles with particular parameters
Get requester by ID in Freshservice
Retrieves a requester's information using their unique id
Get agent by ID in Freshservice
Get group by ID in Freshservice
Retrieves a group by its id

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Popular Alternative

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750 Tasks

in $19.⁹⁹

Integrately

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2,000 Tasks

in $19.⁹⁹

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Integrate Freshservice & JivoChat In 1 Click
And Save Time & Money Both

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Want to automate something else in your workflow?

You Can Also Connect Freshservice or JivoChat With 1200+ Other Apps

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations

JivoChat is a robust live chat solution for your website, Facebook page and business. It provides a single solution for all your communication needs such as live chats, emails and phone calls - allowing you to engage with customers in real-time.

See JivoChat Integrations