Freshservice + Heartbeat Integration

Connect Freshservice to Heartbeat - Automate your workflows in 1-click

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Ready workflows for Freshservice + Heartbeat Integration

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Send Heartbeat message for new Freshservice ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - Heartbeat integration. Whenever a new ticket is created in Freshservice, you will immediately receive a message in Heartbeat notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Heartbeat messages for new Freshservice tickets today - your customers will appreciate it!

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Create Your Own Freshservice & Heartbeat Integration Without Any Code

Quickly Create Custom Workflows - Set ‘trigger’ to start your workflow & ‘action’
to automate repetitive tasks between Freshservice & Heartbeat

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Ticket is created in Freshservice
Ticket is updated in Freshservice
Requester is created in Freshservice
Requester is updated in Freshservice
User is created in Heartbeat
Thread is created in Heartbeat
Event is created in Heartbeat

Create ticket in Freshservice
Create requester in Freshservice
Get requester by ID in Freshservice
Get agent by ID in Freshservice
Get group by ID in Freshservice
Invite users in Heartbeat
Add user to group in Heartbeat
Find user in Heartbeat
Deactivate user in Heartbeat
Remove user from group in Heartbeat
Send direct message in Heartbeat
Create thread in Heartbeat
Create group in Heartbeat
Create event in Heartbeat
Create channel in Heartbeat

3x-10x Less Expensive Than Zapier

Zapier

😐

750 Tasks

in $19.⁹⁹

Integrately

😍

2,000 Tasks

in $19.⁹⁹

See Pricing

Integrate Freshservice & Heartbeat In 1 Click
And Save Time & Money Both

Integrately is 1 click integration platform for non-techies. It is the only platform with millions of ready-to-activate integrations! With Integrately, you can integrate Freshservice & Heartbeat with 1100+ apps in the next few minutes, without any technical skills and zero learning curve. Just find your automation and activate it.

Want to automate something else in your workflow?

You Can Also Connect Freshservice or Heartbeat With 1100+ Other Apps

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations

Heartbeat is the best way to bring your community together! It helps you host conversations, events, content, and more on your domain. A perfect way to connect with like-minded people and create meaningful connections.

See Heartbeat Integrations