Freshservice + Godial Integration

Connect Freshservice to Godial - Automate your workflows in 1-click

With Freshservice automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Set up Godial automations to send targeted SMS messages, automate appointment reminders, and track campaign engagement. Skip the manual back and forth! Easily automate the flow of data between Freshservice & Godial using Integrately.

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Ready Workflows For Freshservice + Godial Integration

Just click on the workflow you want to automate

Create Godial task for new Freshservice ticket

Freshservice + Godial Integration

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Create Godial contact from new Freshservice ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Godial. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Godial integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Godial.

This makes it easy to keep track of your support tickets and contacts in one place.

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Create Your Own Freshservice & Godial Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Ticket is created in Freshservice
Triggers the automation whenever a new ticket is created
Ticket is updated in Freshservice
Triggers the automation whenever a ticket is modified
Requester is created in Freshservice
Triggers the automation whenever a new requester is created
Requester is updated in Freshservice
Triggers the automation whenever a requester is updated
Contact is updated in Godial
Triggers the automation whenever a contact is updated
Instant
Call is placed in Godial
Triggers the automation whenever a new call is initated
Instant

Create ticket in Freshservice
Automatically generates a new ticket
Create requester in Freshservice
Automatically generates new requester profiles with particular parameters
Get requester by ID in Freshservice
Automatically retrieves a requester's information using their unique ID
Get agent by ID in Freshservice
Get group by ID in Freshservice
Automatically retrieves a group by its ID
Create contact in Godial
Automatically adds a new contact to the database
Create task in Godial
Automatically creates a new task
Create user in Godial
Automatically generates a new user account
Create team in Godial
Automatically creates a new team

3x-10x Less Expensive Than Popular Alternatives

Popular Alternative

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750 Tasks

in $19.⁹⁹

Integrately

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2,000 Tasks

in $19.⁹⁹

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Integrate Freshservice & Godial In 1 Click
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Want to automate something else in your workflow?

You Can Also Connect Freshservice or Godial With 1200+ Other Apps

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations

GoDial is a cloud-based mobile dialer and customer relationship management (CRM) software for your mobile phone. It enables you to manage your sales leads, customers and marketing campaigns on the go.

See Godial Integrations