Freshservice + Gallabox Integration

Connect Freshservice to Gallabox - Automate your workflows in 1-click

With Freshservice automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Set up Gallabox automations to send targeted SMS messages, automate appointment reminders, and track campaign engagement. Get the best of both with Integrately’s Freshservice + Gallabox integration.

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Ready Workflows For Freshservice + Gallabox Integration

Just click on the workflow you want to automate

Send Gallabox message for new Freshservice ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - Gallabox integration. Whenever a new ticket is created in Freshservice, you will immediately receive a message in Gallabox notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Gallabox messages for new Freshservice tickets today - your customers will appreciate it!

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Create Your Own Freshservice & Gallabox Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Ticket is created in Freshservice
Triggers the automation whenever a new ticket is created
Ticket is updated in Freshservice
Triggers the automation whenever a ticket is modified
Requester is created in Freshservice
Triggers the automation whenever a new requester is created
Requester is updated in Freshservice
Triggers the automation whenever a requester is updated
Contact is created in Gallabox
Triggers the automation whenever a new contact is created
Instant
Contact is updated in Gallabox
Triggers the automation whenever a contact is updated
Instant

Create ticket in Freshservice
Automatically generates a new ticket
Create requester in Freshservice
Automatically generates new requester profiles with particular parameters
Get requester by ID in Freshservice
Automatically retrieves a requester's information using their unique ID
Get agent by ID in Freshservice
Get group by ID in Freshservice
Automatically retrieves a group by its ID
Send WhatsApp template message in Gallabox
Automatically sends a pre-designed message to a contact or group on WhatsApp
Send WhatsApp template payload message in Gallabox
Automatically sends a pre-defined message using a WhatsApp template payload
Create contact in Gallabox
Automatically adds a new contact to the database
Upsert Contact in Gallabox
Automatically updates or create a contact in a database

3x-10x Less Expensive Than Popular Alternatives

Popular Alternative

😐

750 Tasks

in $19.⁹⁹

Integrately

😍

2,000 Tasks

in $19.⁹⁹

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Integrate Freshservice & Gallabox In 1 Click
And Save Time & Money Both

Automation has never been this easy & budget-friendly. To get you started, Integrately offers an AI automation builder & millions of ready-made automations. Need help? You get 24/5 live chat support. Plus, Integrately offers a free plan and affordable paid plans to fit the needs of everyone, from individuals to large enterprises. Sign up for your free Integrately plan today!

Want to automate something else in your workflow?

You Can Also Connect Freshservice or Gallabox With 1200+ Other Apps

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations

Elevate your customer interactions with Gallabox! This AI-powered WhatsApp platform helps you engage customers, boost sales, personalize marketing campaigns, and create seamless chatbot experiences effortlessly.

See Gallabox Integrations