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Freshservice
Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.
Fusioo is an online workspace that lets you create databases easily. Instead of juggling many spreadsheets, everything can be kept in one place. When a new entry or 'record' is added in Fusioo, you can set off other tasks and work more efficiently.