Freshdesk + SmartSuite Integration

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Create Your Own Freshdesk & SmartSuite Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Ticket is updated in Freshdesk
Triggers the automation whenever a ticket is modified
Ticket note is created in Freshdesk
Triggers the automation whenever a new note is added to any ticket
Ticket is created in Freshdesk
Triggers the automation whenever a new ticket is created
Record is created in SmartSuite
Triggers the automation whenever a new record is created
Record is updated in SmartSuite
Triggers the automation whenever any record is updated

Create Ticket in Freshdesk
Automatically generates a new ticket
Add Notes to a Ticket in Freshdesk
Automatically adds notes to a ticket for streamlined communication and record keeping
Update ticket in Freshdesk
Automatically updates ticket information
Get ticket by Id in Freshdesk
Automatically retrieves a ticket by its ID
Create Contact in Freshdesk
Automatically adds a new contact to the database
Update contact in Freshdesk
Automatically updates contact information with new details
Create Company in Freshdesk
Automatically generates a new company profile with given details
Search company in Freshdesk
Automatically find information about a company
Search contact in Freshdesk
Automatically finds and retrieves contact information
Create Forum in Freshdesk
Automatically creates a new forum
Create Forum Category in Freshdesk
Automatically creates a new category within a forum
Get group by Id in Freshdesk
Automatically retrieves the group information based on the provided group ID
Get agent by Id in Freshdesk
Automatically retrieves agent information based on ID
Create a forum topic in Freshdesk
Automatically creates a new topic within a forum category
Search record in SmartSuite
Automatically searches for a record within a given database
Create record in SmartSuite
Automatically generates a new record
Update record in SmartSuite
Automatically updates a record with new information
Find Multiple Records (As Line Items) in SmartSuite
Automatically retrieves and display multiple records as individual line items for easy reference and organization

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Want to automate something else in your workflow?

You Can Also Connect Freshdesk or SmartSuite With 1200+ Other Apps

Freshdesk is your one-stop shop for customer support, combining email, phone and social media channels into a single interface. It's easy to use, flexible to customize and delivers a great experience for your customers.

See Freshdesk Integrations

SmartSuite is a versatile work management platform designed to optimize team productivity. It offers customizable workflows, AI-enhanced solutions, and seamless integrations, fostering collaboration across a myriad of tasks and projects

See SmartSuite Integrations