Salesforce Marketing Cloud + Freshdesk Integration

Connect Salesforce Marketing Cloud to Freshdesk in 1 click

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1.
  • Freshdesk
    Ticket is updated in Freshdesk
  • Freshdesk
    Ticket note is created in Freshdesk
  • Freshdesk
    Ticket is created in Freshdesk
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2.

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Ready Workflows Ready Workflows   for Salesforce Marketing Cloud + Freshdesk Integration

Just click on the workflow you want to automate

Most popular automationsmost-popular-automations
Freshdesk + Shopia + Salesforce Marketing Cloud Integration

Use AI to generate Salesforce Marketing Cloud replies when Ticket is created in Freshdesk

Use this automation to streamline your customer support operations and ensure timely responses to customer inquiries.

Here's how it works:
 1. Freshdesk: Whenever a Ticket is created, the automation will be triggered.
 2. Shopia: To generate relevant output, you can provide instructions to the AI about what you want it to do. It could involve understanding and analyzing the Freshdesk details, generating a suitable response, or providing relevant information based on the Freshdesk content. Additionally, you must pass the data from Freshdesk for context.
 3. Salesforce Marketing Cloud: The content generated by AI in the previous step will be used to compose a reply. This message will be sent to the user, addressing their support query or concern.

Thus, when a Ticket is created in Freshdesk, Integrately will use AI to generate a response and automatically send a reply using Salesforce Marketing Cloud.

See more
Freshdesk + OpenAI (GPT-3 & DALL·E) + Salesforce Marketing Cloud Integration

Use AI to generate Salesforce Marketing Cloud replies when Ticket is created in Freshdesk

Use this automation to streamline your customer support operations and ensure timely responses to customer inquiries.

Here's how it works:
 1. Freshdesk: Whenever a Ticket is created, the automation will be triggered.
 2. OpenAI (GPT-3 & DALL·E): To generate relevant output, you can provide instructions to the AI about what you want it to do. It could involve understanding and analyzing the Freshdesk details, generating a suitable response, or providing relevant information based on the Freshdesk content. Additionally, you must pass the data from Freshdesk for context.
 3. Salesforce Marketing Cloud: The content generated by AI in the previous step will be used to compose a reply. This message will be sent to the user, addressing their support query or concern.

Thus, when a Ticket is created in Freshdesk, Integrately will use AI to generate a response and automatically send a reply using Salesforce Marketing Cloud.

See more
Freshdesk + ChatGPT (GPT-3.5  & GPT-4) + Salesforce Marketing Cloud Integration

Use AI to generate Salesforce Marketing Cloud replies when Ticket is created in Freshdesk

Use this automation to streamline your customer support operations and ensure timely responses to customer inquiries.

Here's how it works:
 1. Freshdesk: Whenever a Ticket is created, the automation will be triggered.
 2. ChatGPT (GPT-3.5 & GPT-4): To generate relevant output, you can provide instructions to the AI about what you want it to do. It could involve understanding and analyzing the Freshdesk details, generating a suitable response, or providing relevant information based on the Freshdesk content. Additionally, you must pass the data from Freshdesk for context.
 3. Salesforce Marketing Cloud: The content generated by AI in the previous step will be used to compose a reply. This message will be sent to the user, addressing their support query or concern.

Thus, when a Ticket is created in Freshdesk, Integrately will use AI to generate a response and automatically send a reply using Salesforce Marketing Cloud.

See more
Freshdesk + Anthropic (Claude) + Salesforce Marketing Cloud Integration

Use AI to generate Salesforce Marketing Cloud replies when Ticket is created in Freshdesk

Use this automation to streamline your customer support operations and ensure timely responses to customer inquiries.

Here's how it works:
 1. Freshdesk: Whenever a Ticket is created, the automation will be triggered.
 2. Anthropic (Claude): To generate relevant output, you can provide instructions to the AI about what you want it to do. It could involve understanding and analyzing the Freshdesk details, generating a suitable response, or providing relevant information based on the Freshdesk content. Additionally, you must pass the data from Freshdesk for context.
 3. Salesforce Marketing Cloud: The content generated by AI in the previous step will be used to compose a reply. This message will be sent to the user, addressing their support query or concern.

Thus, when a Ticket is created in Freshdesk, Integrately will use AI to generate a response and automatically send a reply using Salesforce Marketing Cloud.

See more
Freshdesk + Gemini AI + Salesforce Marketing Cloud Integration

Use AI to generate Salesforce Marketing Cloud replies when Ticket is created in Freshdesk

Use this automation to streamline your customer support operations and ensure timely responses to customer inquiries.

Here's how it works:
 1. Freshdesk: Whenever a Ticket is created, the automation will be triggered.
 2. Gemini AI: To generate relevant output, you can provide instructions to the AI about what you want it to do. It could involve understanding and analyzing the Freshdesk details, generating a suitable response, or providing relevant information based on the Freshdesk content. Additionally, you must pass the data from Freshdesk for context.
 3. Salesforce Marketing Cloud: The content generated by AI in the previous step will be used to compose a reply. This message will be sent to the user, addressing their support query or concern.

Thus, when a Ticket is created in Freshdesk, Integrately will use AI to generate a response and automatically send a reply using Salesforce Marketing Cloud.

See more
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Automations

Top 10 Most Popular Salesforce Marketing Cloud Automations from
Integrately Community

Just click on the workflow you want to automate

WordPress logo
Salesforce Marketing Cloud logo
Create Salesforce Marketing Cloud contact for new WordPress user
Activate
WhatsApp logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new message received in WhatsApp
Activate
Twilio logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new sms received in Twilio
Activate
Google Sheets logo
Salesforce Marketing Cloud logo
Send Salesforce Marketing Cloud email for new Google Sheets row
Activate
GoToWebinar logo
Salesforce Marketing Cloud logo
Create Salesforce Marketing Cloud contact for new GoToWebinar registrant
Activate
WordPress logo
Salesforce Marketing Cloud logo
Create Salesforce Marketing Cloud contact for new WordPress user
Activate
WhatsApp logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new message received in WhatsApp
Activate
Twilio logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new sms received in Twilio
Activate
Google Sheets logo
Salesforce Marketing Cloud logo
Send Salesforce Marketing Cloud email for new Google Sheets row
Activate
GoToWebinar logo
Salesforce Marketing Cloud logo
Create Salesforce Marketing Cloud contact for new GoToWebinar registrant
Activate
Eventbrite logo
Salesforce Marketing Cloud logo
Create Salesforce Marketing Cloud contact for new Eventbrite order
Activate
Textlocal logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new message received in Textlocal
Activate
WATI logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new message received in WATI
WA Web Plus logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new whatsapp event received in WA Web Plus
Telnyx logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new message received in Telnyx
Eventbrite logo
Salesforce Marketing Cloud logo
Create Salesforce Marketing Cloud contact for new Eventbrite order
Activate
Textlocal logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new message received in Textlocal
Activate
WATI logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new message received in WATI
WA Web Plus logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new whatsapp event received in WA Web Plus
Telnyx logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new message received in Telnyx

Top 10 Most Popular Freshdesk Automations from
Integrately Community

Most popularmost-popular-automations
01
Autopilot logo
Freshdesk logo
Create Freshdesk ticket for new Autopilot contact
02
Elementor Forms logo
Freshdesk logo
Create Freshdesk ticket for new Elementor Forms form submission
03
Ninja Forms logo
Freshdesk logo
Create Freshdesk ticket for new Ninja Forms form submission
04
ThriveCart logo
Freshdesk logo
Create Freshdesk ticket for new ThriveCart purchase
05
Freshdesk logo
Azure DevOps logo
Create Azure DevOps work item for new Freshdesk ticket
cloud
Freshdesk
app integration
06
WHMCS logo
Freshdesk logo
Create Freshdesk ticket for new WHMCS contact
07
ConvertKit logo
Freshdesk logo
Create Freshdesk ticket for new ConvertKit subscriber
08
ActiveDEMAND logo
Freshdesk logo
Create Freshdesk ticket for new ActiveDEMAND contact
09
ConvertKit logo
Freshdesk logo
Create Freshdesk ticket for new ConvertKit purchase
10
ActiveDEMAND logo
Freshdesk logo
Create Freshdesk user for new ActiveDEMAND contact
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Salesforce Marketing Cloud
Salesforce Marketing Cloud
Salesforce Marketing Cloud is an integrated platform that helps marketers deliver personalized experiences across every customer touchpoint, every channel, every device—across the entire customer journey.
Freshdesk
Freshdesk
Freshdesk is your one-stop shop for customer support, combining email, phone and social media channels into a single interface. It's easy to use, flexible to customize and delivers a great experience for your customers.