Microsoft Teams + Freshdesk Integration

Connect Microsoft Teams to Freshdesk in 1 click

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1.
  • Microsoft Teams
    Chat message is received in Microsoft Teams
  • Microsoft Teams
    Message posted in channel in Microsoft Teams
  • Microsoft Teams
    Channel is created in Microsoft Teams
  • Microsoft Teams
    New chat is created in Microsoft Teams
  • Freshdesk
    Ticket is updated in Freshdesk
  • Freshdesk
    Ticket note is created in Freshdesk
  • Freshdesk
    Ticket is created in Freshdesk
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2.

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Ready Workflows Ready Workflows   for Microsoft Teams + Freshdesk Integration

Just click on the workflow you want to automate

Most popular automationsmost-popular-automations
Freshdesk + Shopia + Microsoft Teams Integration

Use AI to generate Microsoft Teams replies when Ticket is created in Freshdesk

Use this automation to streamline your customer support operations and ensure timely responses to customer inquiries.

Here's how it works:
 1. Freshdesk: Whenever a Ticket is created, the automation will be triggered.
 2. Shopia: To generate relevant output, you can provide instructions to the AI about what you want it to do. It could involve understanding and analyzing the Freshdesk details, generating a suitable response, or providing relevant information based on the Freshdesk content. Additionally, you must pass the data from Freshdesk for context.
 3. Microsoft Teams: The content generated by AI in the previous step will be used to compose a reply. This message will be sent to the user, addressing their support query or concern.

Thus, when a Ticket is created in Freshdesk, Integrately will use AI to generate a response and automatically send a reply using Microsoft Teams.

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Freshdesk + OpenAI (GPT-3 & DALL·E) + Microsoft Teams Integration

Use AI to generate Microsoft Teams replies when Ticket is created in Freshdesk

Use this automation to streamline your customer support operations and ensure timely responses to customer inquiries.

Here's how it works:
 1. Freshdesk: Whenever a Ticket is created, the automation will be triggered.
 2. OpenAI (GPT-3 & DALL·E): To generate relevant output, you can provide instructions to the AI about what you want it to do. It could involve understanding and analyzing the Freshdesk details, generating a suitable response, or providing relevant information based on the Freshdesk content. Additionally, you must pass the data from Freshdesk for context.
 3. Microsoft Teams: The content generated by AI in the previous step will be used to compose a reply. This message will be sent to the user, addressing their support query or concern.

Thus, when a Ticket is created in Freshdesk, Integrately will use AI to generate a response and automatically send a reply using Microsoft Teams.

See more
Freshdesk + ChatGPT (GPT-3.5  & GPT-4) + Microsoft Teams Integration

Use AI to generate Microsoft Teams replies when Ticket is created in Freshdesk

Use this automation to streamline your customer support operations and ensure timely responses to customer inquiries.

Here's how it works:
 1. Freshdesk: Whenever a Ticket is created, the automation will be triggered.
 2. ChatGPT (GPT-3.5 & GPT-4): To generate relevant output, you can provide instructions to the AI about what you want it to do. It could involve understanding and analyzing the Freshdesk details, generating a suitable response, or providing relevant information based on the Freshdesk content. Additionally, you must pass the data from Freshdesk for context.
 3. Microsoft Teams: The content generated by AI in the previous step will be used to compose a reply. This message will be sent to the user, addressing their support query or concern.

Thus, when a Ticket is created in Freshdesk, Integrately will use AI to generate a response and automatically send a reply using Microsoft Teams.

See more
Freshdesk + Anthropic (Claude) + Microsoft Teams Integration

Use AI to generate Microsoft Teams replies when Ticket is created in Freshdesk

Use this automation to streamline your customer support operations and ensure timely responses to customer inquiries.

Here's how it works:
 1. Freshdesk: Whenever a Ticket is created, the automation will be triggered.
 2. Anthropic (Claude): To generate relevant output, you can provide instructions to the AI about what you want it to do. It could involve understanding and analyzing the Freshdesk details, generating a suitable response, or providing relevant information based on the Freshdesk content. Additionally, you must pass the data from Freshdesk for context.
 3. Microsoft Teams: The content generated by AI in the previous step will be used to compose a reply. This message will be sent to the user, addressing their support query or concern.

Thus, when a Ticket is created in Freshdesk, Integrately will use AI to generate a response and automatically send a reply using Microsoft Teams.

See more
Freshdesk + Gemini AI + Microsoft Teams Integration

Use AI to generate Microsoft Teams replies when Ticket is created in Freshdesk

Use this automation to streamline your customer support operations and ensure timely responses to customer inquiries.

Here's how it works:
 1. Freshdesk: Whenever a Ticket is created, the automation will be triggered.
 2. Gemini AI: To generate relevant output, you can provide instructions to the AI about what you want it to do. It could involve understanding and analyzing the Freshdesk details, generating a suitable response, or providing relevant information based on the Freshdesk content. Additionally, you must pass the data from Freshdesk for context.
 3. Microsoft Teams: The content generated by AI in the previous step will be used to compose a reply. This message will be sent to the user, addressing their support query or concern.

Thus, when a Ticket is created in Freshdesk, Integrately will use AI to generate a response and automatically send a reply using Microsoft Teams.

See more
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Automations

Top 10 Most Popular Microsoft Teams Automations from
Integrately Community

Just click on the workflow you want to automate

Discord logo
Microsoft Teams logo
Send Microsoft Teams message for new Discord message
Activate
Salesforce logo
Microsoft Teams logo
Send Microsoft Teams message for new Salesforce record
Activate
Google Sheets logo
Microsoft Teams logo
Send Microsoft Teams message for new Google Sheets row
Activate
Microsoft Teams logo
Notion logo
Create Notion database item for new message received in Microsoft Teams
Activate
Google Sheets logo
Microsoft Teams logo
Send Microsoft Teams message for updated Google Sheets row
Activate
Discord logo
Microsoft Teams logo
Send Microsoft Teams message for new Discord message
Activate
Salesforce logo
Microsoft Teams logo
Send Microsoft Teams message for new Salesforce record
Activate
Google Sheets logo
Microsoft Teams logo
Send Microsoft Teams message for new Google Sheets row
Activate
Microsoft Teams logo
Notion logo
Create Notion database item for new message received in Microsoft Teams
Activate
Google Sheets logo
Microsoft Teams logo
Send Microsoft Teams message for updated Google Sheets row
Activate
Microsoft Teams logo
GoHighLevel (Legacy) logo
Create GoHighLevel note for new Microsoft Teams message
Activate
MySQL logo
Microsoft Teams logo
Send Microsoft Teams message for new MySQL row
Activate
SQL Server logo
Microsoft Teams logo
Send Microsoft Teams message for new SQL Server row
Activate
Microsoft Teams logo
Zoho Recruit logo
Create Zoho Recruit record for new message received in Microsoft Teams
Activate
Grist logo
Microsoft Teams logo
Send Microsoft Teams message for new Grist record
Microsoft Teams logo
GoHighLevel (Legacy) logo
Create GoHighLevel note for new Microsoft Teams message
Activate
MySQL logo
Microsoft Teams logo
Send Microsoft Teams message for new MySQL row
Activate
SQL Server logo
Microsoft Teams logo
Send Microsoft Teams message for new SQL Server row
Activate
Microsoft Teams logo
Zoho Recruit logo
Create Zoho Recruit record for new message received in Microsoft Teams
Activate
Grist logo
Microsoft Teams logo
Send Microsoft Teams message for new Grist record

Top 10 Most Popular Freshdesk Automations from
Integrately Community

Most popularmost-popular-automations
01
Autopilot logo
Freshdesk logo
Create Freshdesk ticket for new Autopilot contact
02
Elementor Forms logo
Freshdesk logo
Create Freshdesk ticket for new Elementor Forms form submission
03
Ninja Forms logo
Freshdesk logo
Create Freshdesk ticket for new Ninja Forms form submission
04
ThriveCart logo
Freshdesk logo
Create Freshdesk ticket for new ThriveCart purchase
05
Freshdesk logo
Azure DevOps logo
Create Azure DevOps work item for new Freshdesk ticket
cloud
Freshdesk
app integration
06
WHMCS logo
Freshdesk logo
Create Freshdesk ticket for new WHMCS contact
07
ConvertKit logo
Freshdesk logo
Create Freshdesk ticket for new ConvertKit subscriber
08
ActiveDEMAND logo
Freshdesk logo
Create Freshdesk ticket for new ActiveDEMAND contact
09
ConvertKit logo
Freshdesk logo
Create Freshdesk ticket for new ConvertKit purchase
10
ActiveDEMAND logo
Freshdesk logo
Create Freshdesk user for new ActiveDEMAND contact
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Microsoft Teams
Microsoft Teams
Microsoft teams allows you to chat, call and collaborate with your colleagues faster and easier than ever before. The platform has been designed as a place for conversations, meetings, notes, files and other aspects of teamwork in one place.
Freshdesk
Freshdesk
Freshdesk is your one-stop shop for customer support, combining email, phone and social media channels into a single interface. It's easy to use, flexible to customize and delivers a great experience for your customers.