Fresh Learn + Groove Integration

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Fresh Learn + Groove Integration
1.
  • Groove
    Agent is created in Groove

    Triggers the automation whenever a new agent is created

  • Groove
    Agent has replied in Groove

    Triggers the automation whenever an agent replies

    Instant
  • Groove
    Agent is invited in Groove

    Triggers the automation whenever any agent is invited

    Instant
  • Groove
    Agent is archived in Groove

    Triggers the automation whenever an agent is archived

    Instant
  • Groove
    Ticket is closed in Groove

    Triggers the automation whenever a ticket is closed

    Instant
  • Groove
    Ticket is started in Groove

    Triggers the automation whenever a ticket is marked as started

    Instant
  • Groove
    Ticket is opened in Groove

    Triggers the automation whenever a ticket is opened

    Instant
  • Groove
    Ticket is assigned in Groove

    Triggers the automation whenever a ticket is assigned to a team member

    Instant
  • Groove
    Ticket is moved in Groove

    Triggers the automation whenever a ticket is moved with

    Instant
  • Groove
    Ticket priority is changed in Groove

    Triggers the automation whenever the priority of a ticket is updated

    Instant
  • Groove
    Ticket is tagged in Groove

    Triggers the automation whenever a ticket is tagged

    Instant
  • Groove
    Ticket is deleted in Groove

    Triggers the automation whenever a ticket is deleted

    Instant
  • Groove
    Ticket is state changed in Groove

    Triggers the automation whenever the state of a ticket changes

    Instant
  • Groove
    Customer is added in Groove

    Triggers the automation whenever a new customer is added

    Instant
  • Groove
    Customer is replied in Groove

    Triggers the automation whenever a customer receives a reply

    Instant
  • Groove
    Note is added in Groove

    Triggers the automation whenever a new note is created

    Instant
2.
  • Fresh Learn
    Enroll member in Fresh Learn

    Automatically enrolls a member

  • Fresh Learn
    Create member in Fresh Learn

    Automatically adds a new member to the system

  • Fresh Learn
    Update member in Fresh Learn

    Automatically updates a member's information

  • Groove
    Create ticket in Groove

    Automatically generates a new ticket

  • Groove
    Search ticket assignee in Groove

    Automatically searches for the assignee of a ticket

  • Groove
    Search state of ticket in Groove

    Automatically searches for the state of a ticket

  • Groove
    Update ticket state in Groove

    Automatically updates the state of a ticket

  • Groove
    Update ticket assignee in Groove

    Automatically reassigns a ticket to a new assignee

  • Groove
    Update ticket assigned group in Groove

    Automatically updates the group assigned to a ticket based on particular criteria

  • Groove
    Add tag to a ticket in Groove

    Automatically adds a tag to a ticket for better organization and tracking

  • Groove
    Replace all tags to a ticket in Groove

    Automatically replaces all tags associated with a ticket

  • Groove
    Search customer by email in Groove

    Automatically searches for a customer by their email address

  • Groove
    Create group in Groove

    Automatically creates a new group based on particular criteria

  • Groove
    Search agent by email in Groove

    Automatically searches for an agent by email address

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