Firmao + WATI Integration

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Firmao + WATI Integration

Send WATI message for new Firmao task

With this Firmao - WATI integration, whenever a new task is created in Firmao, message will be sent via WATI. This ensures that everyone is kept up to date on the latest developments and can take appropriate action.

Plus, you can customize the message that is sent, so you can include any relevant information, like deadlines or assigned team members. As a result, this integration will help to improve communication and collaboration within your team, making it easier to get work done.
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WATI + Firmao Integration

Create Firmao task for new WATI contact

In WATI, when you create a contact, it automatically creates a task in Firmao for that contact. This is a great way to keep track of all your interactions with each customer. You can also see all the task associated with a particular contact on their contact profile.

This makes it easy to stay organized and ensure no important steps are missed when working with a customer.
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Firmao + WATI Integration
1.
  • Firmao
    Customer is created in Firmao
  • Firmao
    Task is created in Firmao
  • WATI
    Message is received in WATI Instant
  • WATI
    Reply is received to sent message in WATI Instant
  • WATI
    Contact is created in WATI
  • WATI
    Message is read in WATI Instant
  • WATI
    Message is delivered in WATI Instant
2.
  • Firmao
    Create customer in Firmao
  • Firmao
    Create task in Firmao
  • WATI
    Send template message in WATI
  • WATI
    Send session message in WATI
  • WATI
    Create contact in WATI
  • WATI
    Update contact attributes in WATI
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