FastSpring + Groove Integration

Connect FastSpring to Groove - Automate your workflows in 1-click

FastSpring automations help you streamline order processing, manage inventory levels, and improve customer communication. With Groove automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. And automate all the repetitive tasks between FastSpring & Groove using Integrately.

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Ready Workflows For FastSpring + Groove Integration

Just click on the workflow you want to automate

Create Groove ticket for new FastSpring order

When you are running an online business, it is important to have a strong customer support system in place. So ,if your business uses FastSpring to manage order, you can use Groove to create ticket for each order.

In this way, you'll have a record of all the orders that have been placed, and you can track the progress of each one. Creating ticket for FastSpring order is a great way to keep your business organized and ensure that no detail is missed.

Set up this integration so that Groove starts working in tandem with FastSpring.

Activate

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Create Your Own FastSpring & Groove Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Order is completed in FastSpring
Triggers the automation whenever any order is completed
Instant
Order is failed in FastSpring
Triggers the automation whenever an order fails
Instant
Subscription charge is completed in FastSpring
Triggers the automation whenever a subscription charge is completed
Instant
Subscription charge is failed in FastSpring
Triggers the automation whenever a subscription charge fails
Instant
Mailing list entry is updated in FastSpring
Triggers the automation whenever a subscriber's details are modified
Instant
Mailing list entry is removed in FastSpring
Triggers the automation whenever a subscriber is removed from a mailing list
Instant
Payout entry is created in FastSpring
Triggers the automation whenever a new payout entry is created
Instant
Subscription payment reminder in FastSpring
Triggers the automation whenever a subscription payment reminder is sent
Instant
Subscription trial reminder in FastSpring
Triggers the automation whenever a subscription trial reminder is sent
Instant
Return is created in FastSpring
Triggers the automation whenever a return is created
Instant
Subscription is activated in FastSpring
Triggers the automation whenever a subscription is activated
Instant
Subscription is updated in FastSpring
Triggers the automation whenever a subscription is updated
Instant
Subscription is deactivated in FastSpring
Triggers the automation whenever a subscription is deactivated
Instant
Subscription is canceled in FastSpring
Triggers the automation whenever a subscription is canceled
Instant
Subscription is uncanceled in FastSpring
Triggers the automation whenever a subscription that was previously canceled is uncanceled
Instant
Agent is created in Groove
Triggers the automation whenever a new agent is created
Agent has replied in Groove
Triggers the automation whenever an agent replies
Instant
Agent is invited in Groove
Triggers the automation whenever any agent is invited
Instant
Agent is archived in Groove
Triggers the automation whenever an agent is archived
Instant
Ticket is closed in Groove
Triggers the automation whenever a ticket is closed
Instant
Ticket is started in Groove
Triggers the automation whenever a ticket is marked as started
Instant
Ticket is opened in Groove
Triggers the automation whenever a ticket is opened
Instant
Ticket is assigned in Groove
Triggers the automation whenever a ticket is assigned to a team member
Instant
Ticket is moved in Groove
Triggers the automation whenever a ticket is moved with
Instant
Ticket priority is changed in Groove
Triggers the automation whenever the priority of a ticket is updated
Instant
Ticket is tagged in Groove
Triggers the automation whenever a ticket is tagged
Instant
Ticket is deleted in Groove
Triggers the automation whenever a ticket is deleted
Instant
Ticket is state changed in Groove
Triggers the automation whenever the state of a ticket changes
Instant
Customer is added in Groove
Triggers the automation whenever a new customer is added
Instant
Customer is replied in Groove
Triggers the automation whenever a customer receives a reply
Instant
Note is added in Groove
Triggers the automation whenever a new note is created
Instant

Create ticket in Groove
Automatically generates a new ticket
Search ticket assignee in Groove
Automatically searches for the assignee of a ticket
Search state of ticket in Groove
Automatically searches for the state of a ticket
Update ticket state in Groove
Automatically updates the state of a ticket
Update ticket assignee in Groove
Automatically reassigns a ticket to a new assignee
Update ticket assigned group in Groove
Automatically updates the group assigned to a ticket based on particular criteria
Add tag to a ticket in Groove
Automatically adds a tag to a ticket for better organization and tracking
Replace all tags to a ticket in Groove
Automatically replaces all tags associated with a ticket
Search customer by email in Groove
Automatically searches for a customer by their email address
Create group in Groove
Automatically creates a new group based on particular criteria
Search agent by email in Groove
Automatically searches for an agent by email address

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Want to automate something else in your workflow?

You Can Also Connect FastSpring or Groove With 1200+ Other Apps

FastSpring is where businesses come to sell software and digital goods. We provide everything you need to efficiently and effectively sell your products online, including world-class hosting, payment processing, order management and more.

See FastSpring Integrations

Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

See Groove Integrations