Mojo Helpdesk + EspoCRM Integration

Integrate EspoCRM to Mojo Helpdesk in one click, or tell Integrately AI how you want each case handled. Log new support issues, create corresponding tickets, alert your service team, and track resolutions automatically.

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1.
  • Mojo Helpdesk
    Ticket with scheduled on is created in Mojo Helpdesk
  • Mojo Helpdesk
    Ticket with due on is created in Mojo Helpdesk
  • Mojo Helpdesk
    User is created in Mojo Helpdesk
  • Mojo Helpdesk
    Ticket is created in Mojo Helpdesk
  • EspoCRM
    Target list is created in EspoCRM Instant
  • EspoCRM
    Contact is created in EspoCRM Instant
  • EspoCRM
    Contact is deleted in EspoCRM Instant
  • EspoCRM
    Contact is updated in EspoCRM Instant
  • EspoCRM
    Task is created in EspoCRM Instant
  • EspoCRM
    Task is updated in EspoCRM Instant
  • EspoCRM
    Task is deleted in EspoCRM Instant
  • EspoCRM
    Account is created in EspoCRM Instant
  • EspoCRM
    Opportunity is created in EspoCRM Instant
  • EspoCRM
    Meeting is created in EspoCRM Instant
  • EspoCRM
    Opportunity is updated in EspoCRM Instant
  • EspoCRM
    Case is created in EspoCRM Instant
  • EspoCRM
    Account is updated in EspoCRM Instant
  • EspoCRM
    Account is deleted in EspoCRM Instant
  • EspoCRM
    Opportunity is deleted in EspoCRM Instant
  • EspoCRM
    Case is updated in EspoCRM Instant
  • EspoCRM
    Case is deleted in EspoCRM Instant
  • EspoCRM
    Meeting is updated in EspoCRM Instant
  • EspoCRM
    Meeting is deleted in EspoCRM Instant
  • EspoCRM
    Lead is updated in EspoCRM Instant
  • EspoCRM
    Lead is created in EspoCRM Instant
  • EspoCRM
    Lead is deleted in EspoCRM Instant
  • EspoCRM
    Call is created in EspoCRM Instant
  • EspoCRM
    Call record is updated in EspoCRM Instant
  • EspoCRM
    Call is deleted in EspoCRM Instant
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2.
  • Mojo Helpdesk
    Create user in Mojo Helpdesk
  • Mojo Helpdesk
    Create ticket in Mojo Helpdesk
  • EspoCRM
    Search lead by name in EspoCRM
  • EspoCRM
    Create contact in EspoCRM
  • EspoCRM
    Search contact in EspoCRM
  • EspoCRM
    Update contact in EspoCRM
  • EspoCRM
    Delete contact in EspoCRM
  • EspoCRM
    Create lead in EspoCRM
  • EspoCRM
    Search lead email in EspoCRM
  • EspoCRM
    Update lead in EspoCRM
  • EspoCRM
    Delete lead in EspoCRM
  • EspoCRM
    Create task in EspoCRM
  • EspoCRM
    Create account in EspoCRM
  • EspoCRM
    Create case in EspoCRM
  • EspoCRM
    Create meeting in EspoCRM
  • EspoCRM
    Search account in EspoCRM
  • EspoCRM
    Update account in EspoCRM
  • EspoCRM
    Delete opportunity in EspoCRM
  • EspoCRM
    Delete meeting in EspoCRM
  • EspoCRM
    Create opportunity in EspoCRM
  • EspoCRM
    Search opportunity in EspoCRM
  • EspoCRM
    Search meeting in EspoCRM
  • EspoCRM
    Update opportunity in EspoCRM
  • EspoCRM
    Update meeting in EspoCRM
  • EspoCRM
    Search case in EspoCRM
  • EspoCRM
    Update case in EspoCRM
  • EspoCRM
    Delete account in EspoCRM
  • EspoCRM
    Delete case in EspoCRM
  • EspoCRM
    Create call in EspoCRM
  • EspoCRM
    Search call in EspoCRM
  • EspoCRM
    Update call in EspoCRM
  • EspoCRM
    Delete call in EspoCRM

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Ready Workflows Ready Workflows for EspoCRM + Mojo Helpdesk Integration

Create tickets, sync customer details, keep support updated, alert your team, and track responses, all in just one click.

Most popular automationsmost-popular-automations
Mojo Helpdesk + EspoCRM Integration

Create EspoCRM contact from new Mojo Helpdesk ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in EspoCRM. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - EspoCRM integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in EspoCRM.

This makes it easy to keep track of your support tickets and contacts in one place.
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  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your EspoCRM + Mojo Helpdesk flow

Sync your support tickets and CRM cases with calendar bookings, team notifications, and marketing records. Pick a combination and activate it in one click.

Mojo Helpdesk
EspoCRM
+
Google CalendarGoogle Calendar (4)
+
GmailGmail (4)
+
SlackSlack (4)
+
HubSpotHubSpot (4)
+
Google DriveGoogle Drive (4)
+
StripeStripe (4)
E
M
G
Create a Google Calendar meeting when an EspoCRM case opens a Mojo Helpdesk ticket, and notify your team
Every new EspoCRM case creates a Mojo Helpdesk ticket and schedules a calendar meeting in Google Calendar, ensuring no support review is missed.
M
E
G
Schedule a client check-in in Google Calendar whenever a Mojo Helpdesk ticket is created from an EspoCRM lead
New Mojo Helpdesk tickets generated from EspoCRM leads automatically reserve a Google Calendar time slot for follow-up.
E
M
G
When an EspoCRM task is created, create a Mojo Helpdesk ticket and add a scheduling deadline in Google Calendar
Keep support deadlines visible by adding EspoCRM tasks and Mojo Helpdesk tickets directly into Google Calendar.
E
M
G
Use Claude to schedule urgent Google Calendar reviews when high-priority EspoCRM cases create Mojo Helpdesk tickets
AI analyses high-priority EspoCRM cases and schedules review sessions in Google Calendar following Mojo Helpdesk ticket creation.

Supported triggers and actions for Mojo Helpdesk and EspoCRM

Mix and match to build the exact automation you need

Mojo Helpdesk
Mojo Helpdesk Triggers & Actions
Ticket with scheduled on is created in Mojo Helpdesk
Triggers when a ticket with a scheduled date is created
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Ticket with due on is created in Mojo Helpdesk
Triggers when a ticket with a due date is created
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User is created in Mojo Helpdesk
Triggers when a new user is created
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Ticket is created in Mojo Helpdesk
Triggers when a new ticket is created
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Create user in Mojo Helpdesk
Creates a new user
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Create ticket in Mojo Helpdesk
Creates a new ticket
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EspoCRM
EspoCRM Triggers & Actions
Instant
Target list is created in EspoCRM
Triggers the automation when a new target list is created
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Instant
Contact is created in EspoCRM
Triggers the automation when a new contact is created
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Instant
Contact is deleted in EspoCRM
Triggers the automation when a contact is removed from the particular list
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Instant
Contact is updated in EspoCRM
Triggers the automation when a contact is updated
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Instant
Task is created in EspoCRM
Triggers the automation when a new task is created
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Instant
Task is updated in EspoCRM
Triggers the automation when any task is updated
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Instant
Task is deleted in EspoCRM
Triggers the automation when a task is deleted
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Instant
Account is created in EspoCRM
Triggers the automation when a new account is created
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Instant
Opportunity is created in EspoCRM
Triggers the automation when any opportunity is updated
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Instant
Meeting is created in EspoCRM
Triggers the automation when a new meeting is scheduled
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Instant
Opportunity is updated in EspoCRM
Triggers the automation when any opportunity is updated
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Instant
Case is created in EspoCRM
Triggers the automation when a new case is created
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Instant
Account is updated in EspoCRM
Triggers the automation when an account is updated
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Instant
Account is deleted in EspoCRM
Triggers the automation when an account is deleted
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Instant
Opportunity is deleted in EspoCRM
Triggers the automation when any opportunity is deleted
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Instant
Case is updated in EspoCRM
Triggers the automation when any case is updated
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Instant
Case is deleted in EspoCRM
Triggers the automation when any case is deleted
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Instant
Meeting is updated in EspoCRM
Triggers the automation when the details of any meeting are updated
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Instant
Meeting is deleted in EspoCRM
Triggers the automation when a meeting is deleted
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Instant
Lead is updated in EspoCRM
Triggers the automation when the lead information is updated
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Instant
Lead is created in EspoCRM
Triggers the automation when a new lead is created
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Instant
Lead is deleted in EspoCRM
Triggers the automation when a lead is removed from the system
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Instant
Call is created in EspoCRM
Triggers the automation when a new call is made
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Instant
Call record is updated in EspoCRM
Triggers the automation when call details are modified
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Instant
Call is deleted in EspoCRM
Triggers the automation when a call is deleted from the log
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Search lead by name in EspoCRM
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Create contact in EspoCRM
Adds a new contact to the database
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Search contact in EspoCRM
Finds and retrieves contact information
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Update contact in EspoCRM
Updates contact information with new details
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Delete contact in EspoCRM
Removes a contact from the address book
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Create lead in EspoCRM
Generates new leads for potential customers
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Search lead email in EspoCRM
Searches for a lead's email
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Update lead in EspoCRM
Updates the lead information
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Delete lead in EspoCRM
Removes a lead from the database
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Create task in EspoCRM
Creates a new task
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Create account in EspoCRM
Generates a new account
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Create case in EspoCRM
Generates a new case entry
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Create meeting in EspoCRM
Schedule a meeting
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Search account in EspoCRM
Searches for account information
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Update account in EspoCRM
Updates account information
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Delete opportunity in EspoCRM
Removes a opportunity from the system
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Delete meeting in EspoCRM
Removes a scheduled meeting from the calendar
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Create opportunity in EspoCRM
Creates a new instance of the support system
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Search opportunity in EspoCRM
Searches for a opportunity
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Search meeting in EspoCRM
Searches for a meeting
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Update opportunity in EspoCRM
Updates the opportunity details as needed
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Update meeting in EspoCRM
Updates meeting details
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Search case in EspoCRM
Searches for a case record
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Update case in EspoCRM
Updates case details
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Delete account in EspoCRM
Removes an account and all associated data from the system
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Delete case in EspoCRM
Removes the particular case from the system
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Create call in EspoCRM
Initiates a call to the recipient
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Search call in EspoCRM
Searches for a call
Try it →
Update call in EspoCRM
Updates call information
Try it →
Delete call in EspoCRM
Deletes a call entry from the database
Try it →

What can you automate with EspoCRM + Mojo Helpdesk?

Streamline your support workflow by syncing CRM cases, automating ticket creation, and keeping customer records updated across both platforms.

What you can automate?
🔄
Sync EspoCRM cases to Mojo Helpdesk tickets automatically
Trigger a new Mojo Helpdesk support ticket instantly whenever a case is created in EspoCRM, eliminating manual copying between your CRM and helpdesk.
📋
Capture every submitted contact detail accurately
Map all available lead and customer fields from EspoCRM straight into Mojo Helpdesk fields instead of just basic names and email addresses.
🔔
Alert your service team the moment cases arrive
Notify support agents via Slack or Gmail immediately when an EspoCRM case opens a new Mojo Helpdesk ticket so urgent issues get claimed fast.
🔀
Route tickets based on case priority fields
Send high-priority EspoCRM cases to escalation ticket queues in Mojo Helpdesk while standard inquiries route to general support.
🔄
Keep support records updated as cases evolve
Automatically update Mojo Helpdesk ticket statuses and customer details whenever corresponding records change in EspoCRM.
🛡️
Prevent duplicate contacts and tickets
Search existing customer directories before creating new entries, ensuring your EspoCRM and Mojo Helpdesk databases remain clean and organised.
⏱️
Handle later ticket resolution status changes
Update EspoCRM contact stages and task lists automatically when Mojo Helpdesk tickets are resolved or closed by support agents.
💬
Extend workflows to team communication tools
Connect your core EspoCRM and Mojo Helpdesk flow with Slack to broadcast ticket updates and keep stakeholders informed across channels.
And much more...

Who is EspoCRM + Mojo Helpdesk integration for?

Teams managing customer relationships and support tickets benefit from automated case syncing, eliminating manual handoffs and keeping service records accurate across platforms.

Performance analysts
Performance analysts
Customer support managers
Customer support managers
Account managers
Account managers
High-volume support teams
High-volume support teams
Sales handover specialists
Sales handover specialists
Operations directors
Operations directors
📈
Performance analysts
You're reviewing support metrics and CRM cases but your reporting dashboard only updates when someone manually exports ticket counts, so the resolution averages you're evaluating are always hours behind — with this integration, every new case lands in your tracking workflow instantly and your data stays current.
Customer support managers
You oversee incoming client issues in Mojo Helpdesk but find out about urgent EspoCRM escalation cases too late to prevent delays — with this integration, every new CRM case opens a support ticket automatically and your team responds without missing a beat.
🤝
Account managers
You answer to key clients who expect their support tickets to reflect accurately in their EspoCRM account profile, but manual syncing leaves frustrating gaps — automating both apps means every ticket status links directly to the right client record.
🔥
High-volume support teams
Your department handles hundreds of inquiries daily and agents spend hours copying customer details between EspoCRM and Mojo Helpdesk by hand, leading to fatigue and errors — integrating these apps means every contact and ticket syncs instantly without manual data entry.
🔄
Sales handover specialists
You own the transition from closed sales opportunities in EspoCRM to active customer onboarding in Mojo Helpdesk, but delayed handoffs frustrate new clients — with this integration, new CRM records trigger support tickets the moment deals close.
📁
Operations directors
You need a reliable history of customer interactions across sales and support, but fragmented platforms leave missing audit trails in your database — connecting these apps means every case and ticket creates a unified, gap-free historical record.
Our team

Ready Workflows Did you know?

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Why choose Integrately to automate Mojo Helpdesk + EspoCRM

Build and manage your Mojo Helpdesk + EspoCRM automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Mojo Helpdesk + EspoCRM with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

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Frequently Asked Questions

How do I connect EspoCRM to Mojo Helpdesk?
Frequently Asked Questions
You can connect EspoCRM to Mojo Helpdesk in 1-click using ready templates or by asking Integrately AI to build your automation. It takes less than two minutes to link your accounts along with popular apps like Slack, Gmail, and Google Calendar.
Can I automatically create Mojo Helpdesk tickets when EspoCRM cases are created?
Frequently Asked Questions
Can I connect EspoCRM, Mojo Helpdesk, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for EspoCRM and Mojo Helpdesk?
Frequently Asked Questions
How does EspoCRM data trigger support workflows here?
Frequently Asked Questions
How are Mojo Helpdesk tickets handled in this integration?
Frequently Asked Questions
Can I automate EspoCRM and Mojo Helpdesk without coding?
Frequently Asked Questions
Is the EspoCRM and Mojo Helpdesk integration free?
Frequently Asked Questions
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