
EmailOctopus Errors
Troubleshoot and fix errors that appear in your automations
Solution
This error occurred because you provided an incorrect value for the field.
To resolve this error,
1. Select a value from the dropdown list
OR
2. Modify your flow like this:
Step 1 - Trigger
Step 2 - Add the action: Search contact by email
action and use the ‘email address’ from the incoming record in step 1 and test it.
Step 3 - Add a condition - 'ID' = 'exists'
If you find an ID as a result of step 2, it means this email address is already present. You can now proceed to Update it.
Step 4 - In the Update contact
action, map the ID found as a result of the previous step and then re-activate your flow.
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