Eko + Zammad Integration

Creating Zammad tickets automatically for every new Eko response received can help to ensure that each response is dealt with in a timely and efficient manner.

By automatically creating a support ticket, you can help to ensure that each response is routed to the appropriate team member and that follow-up actions are taken in a timely manner. This can help to improve your overall customer satisfaction levels and ensure that each customer receives the best possible service.

If you're using Eko to send your marketing emails, you can also use it to create and manage ticket for Zammad. contact created in Eko will automatically be created as ticket in Zammad, so you can easily keep track of all Zammad requests in one place.

This automation will help you stay organized and provide top-notch customer service. It's a great system that helps you take care of your customers so you can focus on growing your business.

When you are running an online business, it is important to have a strong customer support system in place. So ,if your business uses Eko to manage order, you can use Zammad to create ticket for each order.

In this way, you'll have a record of all the orders that have been placed, and you can track the progress of each one. Creating ticket for Eko order is a great way to keep your business organized and ensure that no detail is missed.

Set up this integration so that Zammad starts working in tandem with Eko.