Dubb + Freshservice Integration

Connect Dubb to Freshservice - Automate your workflows in 1-click

Make use of Dubb automations to centralize customer data, sync data across different platforms, automate lead nurturing, and improve sales funnels. With Freshservice automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Combine the benefits of both with Integrately’s Dubb + Freshservice integration.

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Ready Workflows For Dubb + Freshservice Integration

Just click on the workflow you want to automate

Create Freshservice ticket for new Dubb contact

Dubb + Freshservice Integration

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Create Freshservice requester for new Dubb contact

Dubb + Freshservice Integration

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Create Dubb contact from new Freshservice ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Dubb. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Dubb integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Dubb.

This makes it easy to keep track of your support tickets and contacts in one place.

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Create Your Own Dubb & Freshservice Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Contact is created in Dubb
Triggers the automation whenever a new contact is created
Ticket is created in Freshservice
Triggers the automation whenever a new ticket is created
Ticket is updated in Freshservice
Triggers the automation whenever a ticket is modified
Requester is created in Freshservice
Triggers the automation whenever a new requester is created
Requester is updated in Freshservice
Triggers the automation whenever a requester is updated

Create contact in Dubb
Automatically adds a new contact to the database
Update contact in Dubb
Automatically updates contact information with new details
Search contact in Dubb
Automatically finds and retrieves contact information
Create ticket in Freshservice
Automatically generates a new ticket
Create requester in Freshservice
Automatically generates new requester profiles with particular parameters
Get requester by ID in Freshservice
Automatically retrieves a requester's information using their unique ID
Get agent by ID in Freshservice
Get group by ID in Freshservice
Automatically retrieves a group by its ID

3x-10x Less Expensive Than Popular Alternatives

Popular Alternative

😐

750 Tasks

in $19.⁹⁹

Integrately

😍

2,000 Tasks

in $19.⁹⁹

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Integrate Dubb & Freshservice In 1 Click
And Save Time & Money Both

Integrately makes automation accessible to everyone with features like ready 1-click automations, text-to-automation AI, and a guided automation setup process (Guided UI). If you still need help, our 24/5 live chat support has got you covered. So why wait? Sign up for your free plan and automate now!

Want to automate something else in your workflow?

You Can Also Connect Dubb or Freshservice With 1200+ Other Apps

Dubb makes it easy to create and share screen & camera videos that make your communication stand out. Create trackable videos for your sales, support, and marketing teams to accelerate the growth of your organization.

See Dubb Integrations

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations