If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Dubb. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Dubb integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Dubb.
This makes it easy to keep track of your support tickets and contacts in one place.
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Dubb
Dubb makes it easy to create and share screen & camera videos that make your communication stand out. Create trackable videos for your sales, support, and marketing teams to accelerate the growth of your organization.
Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.