dotdigital + Groove Integration

Connect dotdigital to Groove in 1 click

Integrate dotdigital + Groove For Free ✔ Free forever. ✔ Use premium features free for 14 days.

Popular dotdigital + Groove Workflows

Create dotdigital contact for new Groove user

Groove + dotdigital Integration

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Create Groove ticket for new dotdigital survey response

Creating Groove tickets automatically for every new dotdigital survey response received can help to ensure that each survey response is dealt with in a timely and efficient manner.

By automatically creating a support ticket, you can help to ensure that each response is routed to the appropriate team member and that follow-up actions are taken in a timely manner. This can help to improve your overall customer satisfaction levels and ensure that each customer receives the best possible service.

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Create Your Own dotdigital & Groove Integration Without Any Code

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Survey response is received in dotdigital
Agent is created in Groove
Agent has replied in Groove Instant
Agent is invited in Groove Instant
Agent is archived in Groove Instant
Ticket is closed in Groove Instant
Ticket is started in Groove Instant
Ticket is opened in Groove Instant
Ticket is assigned in Groove Instant
Ticket is moved in Groove Instant
Ticket priority is changed in Groove Instant
Ticket is tagged in Groove Instant
Ticket is deleted in Groove Instant
Ticket is state changed in Groove Instant
Customer is added in Groove Instant
Customer is replied in Groove Instant
Note is added in Groove Instant

Add contact to address book in dotdigital
Create contact in dotdigital
Search contact in dotdigital
Update contact in dotdigital
Unsubscribe contact in dotdigital
Enrol contact in program in dotdigital
Create contact data field in dotdigital
Create address book in dotdigital
Refresh segment in dotdigital
Send transactional email in dotdigital
Send campaign in dotdigital
Create ticket in Groove
Search ticket assignee in Groove
Search state of ticket in Groove
Update ticket state in Groove
Update ticket assignee in Groove
Update ticket assigned group in Groove
Add tag to a ticket in Groove
Replace all tags to a ticket in Groove
Search customer by email in Groove
Create group in Groove
Search agent by email in Groove

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You Can Also Connect dotdigital or Groove With 1200+ Other Apps

dotdigital is the leading engagement platform for B2B businesses. We help companies of all sizes to engage customers across all touchpoints from email, social and mobile marketing through to data management and analytics.

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Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

See Groove Integrations