Discord + Retently Integration

Integrate Discord to Retently in one click, or tell Integrately AI how you want each survey response handled. Capture customer feedback, notify your team on Discord, tag the response, and trigger follow-ups automatically.

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1.
  • Discord
    Message is posted to thread in Discord
  • Discord
    Message is posted to channel in Discord
  • Discord
    User is added in Discord
  • Retently
    Survey response is created in Retently
  • Retently
    Customer is created in Retently
  • Retently
    Company is created in Retently
  • Retently
    Overall metric score is updated in Retently
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2.
  • Discord
    Send message to channel in Discord
  • Discord
    Add role in Discord
  • Discord
    Search user in Discord
  • Discord
    Remove user role in Discord
  • Discord
    Rename channel in Discord
  • Retently
    Unsubscribe customer in Retently
  • Retently
    Create or Update Customer in Retently
  • Retently
    Search customer by email in Retently
  • Retently
    Tag a survey response in Retently
  • Retently
    Search company in Retently
  • Retently
    Create customer and Send survey in Retently

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Ready Workflows Ready Workflows for Discord + Retently Integration

Capture customer feedback, notify your team in Discord, tag survey responses, and track satisfaction metrics, all in just one click.

Most popular automationmost-popular-automations
Retently + Discord Integration

Send Discord message for new Retently response

Prompt replies to responses received in Retently can help your business continue the conversation and thereby improve customer satisfaction.

You can use this Retently - Discord integration to automatically send a message in Discord whenever someone submits a new response in Retently. That way, you can make sure that everyone on your team is aware of the new response and can take appropriate action.
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Connect more apps to your Discord + Retently flow

Sync customer feedback with your CRM, update tracking sheets, and alert your support team as soon as a survey comes in. Pick a combination and activate it in one click.

Discord
Retently
+
HubspotHubspot (6)
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SalesforceSalesforce (4)
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ZendeskZendesk (4)
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Jira Software CloudJira Software Cloud (3)
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Google SheetsGoogle Sheets (4)
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SlackSlack (3)
R
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Add every new Retently survey respondent to HubSpot as a contact, and notify your team on Discord
Retently survey responses automatically create HubSpot contacts and alert your Discord channel instantly.
H
R
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When a new HubSpot contact is created, update the customer in Retently and send a confirmation in Discord
New HubSpot contacts update Retently records and trigger a confirmation message in Discord.
R
H
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When a Retently survey score is updated, update the matching company in HubSpot and announce it in Discord
Retently score updates automatically refresh HubSpot company records and announce the change in Discord.
R
H
D
Create a HubSpot task for every customer created in Retently and notify your team in Discord
New Retently customers automatically generate follow-up tasks in HubSpot and notifications in Discord.
H
R
D
When a HubSpot deal is won, update the customer in Retently and post a celebration in Discord
Closed deals in HubSpot update Retently customer records and trigger celebratory Discord announcements.
R
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H
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Use ChatGPT to summarise every new Retently survey response, save the summary in HubSpot, and post it in Discord
AI-generated summaries of survey feedback are stored in HubSpot and shared in Discord.

Supported triggers and actions for Discord and Retently

Mix and match to build the exact automation you need

Discord
Discord Triggers & Actions
Message is posted to thread in Discord
Triggers the automation when a message is posted to a thread
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Message is posted to channel in Discord
Triggers the automation when a message is posted to a channel
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User is added in Discord
Triggers the automation when a new user is added
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Send message to channel in Discord
Sends a message to a channel
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Add role in Discord
Assigns a role or permission level to a user with
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Search user in Discord
Searches for a user
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Remove user role in Discord
Removes a particular user role from a user account
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Rename channel in Discord
Renames a channel
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Retently
Retently Triggers & Actions
Survey response is created in Retently
Triggers the automation when a survey response is submitted
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Customer is created in Retently
Triggers the automation when a new customer is created
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Company is created in Retently
Triggers the automation when a new company is created
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Overall metric score is updated in Retently
Triggers the automation when the overall metric score is updated
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Unsubscribe customer in Retently
Removes customer from mailing list
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Create or Update Customer in Retently
Creates or updates a customer record
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Search customer by email in Retently
Searches for a customer by their email address
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Tag a survey response in Retently
Tags a survey response
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Search company in Retently
Finds information about a company
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Create customer and Send survey in Retently
Creates a new customer record and sends a survey to the customer
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What can you automate with Discord + Retently?

Streamline your feedback loops and community notifications with powerful, ready-to-run automation recipes.

What you can automate?
🔄
Sync survey responses to Discord channels instantly
Automatically post new Retently survey responses to your Discord channels the moment a customer submits feedback. Keep your entire team informed of satisfaction trends without checking dashboards.
📋
Capture every submitted survey field
Map all survey responses, scores, and customer details into your destination apps instead of just basic names. Ensure complete context is preserved for every piece of feedback.
🔔
Notify the right person immediately
Trigger instant alerts in Discord channels whenever critical survey responses or low scores arrive. Route urgent feedback directly to the team members responsible for follow-up.
🔀
Route workflows based on survey scores
Perform different actions depending on whether a survey score is positive or negative. Send negative feedback to support channels and positive feedback to success teams automatically.
📊
Keep records updated as metrics change
Automatically update customer profiles and metric scores across your tools whenever overall satisfaction scores are refreshed in Retently.
🔍
Add or update records without duplicates
Search existing customer and user records before creating new entries, preventing duplicate profiles in your systems when survey responses arrive.
⏱️
Handle later status changes and score updates
Trigger automated follow-ups when survey metrics are updated or customer statuses change from active to unsubscribed in Retently.
🔌
Extend your workflow to Google Sheets
Connect your core Discord and Retently automation to Google Sheets to log every survey response into a structured spreadsheet row for deeper analysis.
And much more...

Who is Discord + Retently integration for?

Teams managing customer feedback and community engagement rely on automated synchronization to eliminate manual handoffs and ensure timely responses.

Performance analysts
Performance analysts
Customer support leads
Customer support leads
Account managers
Account managers
Community managers
Community managers
Sales executives
Sales executives
Customer success specialists
Customer success specialists
📈
Performance analysts
You're reviewing customer satisfaction metrics across channels but your tracking reports only update when someone manually exports survey data, so the scores you're optimising against are always outdated — with this integration, every new survey response lands where needed instantly and your data stays current.
🚨
Customer support leads
You need to act fast on negative feedback in Discord, but you find out about low survey scores hours later when checking dashboards — with this integration, every critical customer response alerts your support channel instantly and issues get resolved faster.
🤝
Account managers
You answer to key clients who want proof of engagement and satisfaction progress, but gathering survey metrics by hand leaves gaps in your reports — with this integration, every customer interaction and score update flows directly into your records without manual effort.
💬
Community managers
The volume of user messages and survey submissions is too high for anyone to keep up with by hand, leading to missed feedback and dropped conversations — with this integration, every survey response and user event is processed automatically and routed to the right place.
💼
Sales executives
You own the outreach stage and depend on someone upstream to hand over qualified survey leads, but manual delays stall your follow-up cadence — with this integration, every high-intent survey response triggers your CRM updates and team notifications immediately.
📋
Customer success specialists
You need a reliable history of survey feedback and customer scores, but keep finding gaps caused by missed data entries — with this integration, every customer record and survey response is logged accurately and consistently across your entire stack.
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Why choose Integrately to automate Discord + Retently

Build and manage your Discord + Retently automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Discord + Retently with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Discord to Retently?
Frequently Asked Questions
You can connect Discord and Retently in 1 click using ready-made templates on Integrately, or use Integrately AI to build custom workflows linking Discord, Retently, Google Sheets, and Slack.
Can I automatically send Discord notifications when a new survey response is created in Retently?
Frequently Asked Questions
Can I connect Discord, Retently, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Discord and Retently?
Frequently Asked Questions
How does Discord handle message and channel data during automation?
Frequently Asked Questions
Can I track survey scores and customer data from Retently?
Frequently Asked Questions
How do I automate my Discord and Retently workflows without coding?
Frequently Asked Questions
Is the Discord and Retently integration free?
Frequently Asked Questions
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You Can Also Connect Discord or Retently With 1500+ Other Apps

Discord
Popular Discord Integrations
Connect Discord with communication, productivity, and project management tools to keep your community engaged and informed.
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Discord Integrations arrow right
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Retently
Popular Retently Integrations
Sync Retently with CRM, helpdesk, and email marketing platforms to manage customer feedback and improve satisfaction.
See All
Retently Integrations arrow right
No popular apps found