Desku.io + TextMagic Integration

Connect Desku.io to TextMagic - Automate your workflows in 1-click

With Desku.io automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Set up TextMagic automations to send targeted SMS messages, automate appointment reminders, and track campaign engagement. And automate all the repetitive tasks between Desku.io & TextMagic using Integrately.

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Ready Workflows For Desku.io + TextMagic Integration

Just click on the workflow you want to automate

Send TextMagic message for new Desku.io ticket

It's easy to stay on top of your support tickets with automatic notifications using this Desku.io - TextMagic integration. Whenever a new ticket is created in Desku.io, you will immediately receive a message in TextMagic notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic TextMagic messages for new Desku.io tickets today - your customers will appreciate it!

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Create TextMagic contact for new Desku.io ticket

Any business knows that customer support is a vital part of any business. Not only do you need to be able to solve problems quickly and efficiently, but you also need to create a good impression with each interaction.

One way to do this is to set up this Desku.io - TextMagic integration. It will automatically create a TextMagic contact for new Desku.io tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.

Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up TextMagic contacts for every Desku.io ticket is a great place to start.

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Create TextMagic contact for new Desku.io user

Desku.io + TextMagic Integration

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Create Your Own Desku.io & TextMagic Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

New ticket is created in Desku.io
Triggers the automation whenever a new ticket is created
Instant
Ticket tag changed in Desku.io
Triggers the automation whenever the tag applied to a ticket is updated
Instant
Ticket priority changed in Desku.io
Triggers the automation whenever the priority of a ticket is updated
Instant
Ticket agent is changed in Desku.io
Triggers the automation whenever the agent assigned to any ticket changes
Instant
Ticket status is changed in Desku.io
Triggers the automation whenever the stauts of a ticket is updated
Instant
Customer is added or updated in Desku.io
Triggers the automation whenever a customer is added or updated
Instant
New customer is added in Desku.io
Triggers the automation whenever a new customer is added
Instant
Customer is updated in Desku.io
Triggers the automation whenever customer details are updated
Instant
Incoming message is received in TextMagic
Triggers the automation whenever an incoming SMS is received
Instant
Missed an incoming call in TextMagic
Triggers the automation whenever an incoming call is missed
Instant
Incoming call is received in TextMagic
Triggers the automation whenever an incoming call is received
Instant
Subscriber is unsubscribed in TextMagic
Triggers the automation whenever a subscriber opts out from further communication
Instant

Create new ticket in Desku.io
Automatically generates a new ticket
Create new customer in Desku.io
Automatically adds a new customer to the address book
Send message in TextMagic
Automatically deliver a message to a designated recipient
Create contact in TextMagic
Automatically adds a new contact to the database
Add contact to list in TextMagic
Automatically adds a new contact to a list
Search contact in TextMagic
Automatically finds and retrieves contact information
Remove contact from list in TextMagic
Automatically removes a particular contact from a designated list
Lookup phone in TextMagic
Automatically retrieves contact information associated with a phone number
Lookup email in TextMagic
Automatically searches for and retrieve email addresses based on particular criteria
Set custom field value in TextMagic
Automatically sets a custom field value
Change forwarding number in TextMagic
Automatically updates the phone number that all incoming calls are forwarded to
Create list in TextMagic
Automatically generates a new list
Search list in TextMagic
Automatically scan and retrieve results for a particular list

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750 Tasks

in $19.⁹⁹

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Integrate Desku.io & TextMagic In 1 Click
And Save Time & Money Both

Integrately makes automation accessible to everyone with features like ready 1-click automations, text-to-automation AI, and a guided automation setup process (Guided UI). If you still need help, our 24/5 live chat support has got you covered. So why wait? Sign up for your free plan and automate now!

Want to automate something else in your workflow?

You Can Also Connect Desku.io or TextMagic With 1200+ Other Apps

Desku is powerful helpdesk software that helps in managing customer support services. Get everything in one place, and streamline workflow by simply integrating thirdparty web apps using Integrately, without having to bother about writing any code.

See Desku.io Integrations

TextMagic is an enterprise-grade cloud service for sending text messages. It enables businesses to communicate with customers by delivering messages, alerts and reminders via text message or email.

See TextMagic Integrations