Desku.io + Simplesat Integration

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Popular Desku.io + Simplesat Workflows

Translate and Create new ticket in Desku.io when New feedback is received in Simplesat

This automation allows you to automatically detect the language when New feedback is received in Simplesat, translate it to a different language using Google Translate, and Create new ticket in Desku.io. It helps streamline the process of translating and handling customer inquiries or support requests in different languages.

Here's how it works:
1. Simplesat: Whenever New feedback is received, the automation will be triggered.
2. Google Translate: Pass the text content from Simplesat to Google Translate for language detection.
3. Condition - You can add a condition that says, Language..... 'is not equal to'..... your desired language. So if the condition is met, the automation will proceed further.
4. Google Translate: The automation will translate the text content from Simplesat to your desired language.
5. Desku.io: The translated content will be used to Create new ticket in Desku.io, ensuring that customer inquiries or support requests are handled in the desired language.

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New ticket is created in Desku.io Instant
Ticket tag changed in Desku.io Instant
Ticket priority changed in Desku.io Instant
Ticket agent is changed in Desku.io Instant
Ticket status is changed in Desku.io Instant
Customer is added or updated in Desku.io Instant
New customer is added in Desku.io Instant
Customer is updated in Desku.io Instant
Feedback is received in Simplesat

Create new ticket in Desku.io
Create new customer in Desku.io

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You Can Also Connect Desku.io or Simplesat With 1200+ Other Apps

Desku is powerful helpdesk software that helps in managing customer support services. Get everything in one place, and streamline workflow by simply integrating thirdparty web apps using Integrately, without having to bother about writing any code.

See Desku.io Integrations

Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback. It helps you track CSAT (Customer Satisfaction), CES (Customer Effort Score) and NPS (Net Promoter Score) feedback.

See Simplesat Integrations