Desku.io + Helpwise Integration

Connect Desku.io to Helpwise - Automate your workflows in 1-click

With Desku.io automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Helpwise automations help you send reminders or follow-ups to team members, improve communication workflows, and enhance customer experiences. Skip the manual back and forth! Easily automate the flow of data between Desku.io & Helpwise using Integrately.

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Ready Workflows For Desku.io + Helpwise Integration

Just click on the workflow you want to automate

Send Helpwise email for new Desku.io ticket

It's easy to stay on top of your support tickets with automatic notifications using this Desku.io - Helpwise integration. Whenever a new ticket is created in Desku.io, you will immediately receive a email in Helpwise notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the email includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Helpwise emails for new Desku.io tickets today - your customers will appreciate it!

Activate

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Create Your Own Desku.io & Helpwise Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

New ticket is created in Desku.io
Triggers the automation when a new ticket is created
Instant
Ticket tag changed in Desku.io
Triggers the automation when the tag applied to a ticket is updated
Instant
Ticket priority changed in Desku.io
Triggers the automation when the priority of a ticket is updated
Instant
Ticket agent is changed in Desku.io
Triggers the automation when the agent assigned to any ticket changes
Instant
Ticket status is changed in Desku.io
Triggers the automation when the stauts of a ticket is updated
Instant
Customer is added or updated in Desku.io
Triggers the automation when a customer is added or updated
Instant
New customer is added in Desku.io
Triggers the automation when a new customer is added
Instant
Customer is updated in Desku.io
Triggers the automation when customer details are updated
Instant
Tag is applied in conversation in Helpwise
Triggers the automation when a tag is added
Instant
Conversation is created in Helpwise
Triggers the automation when a new conversation is created
Instant
Conversation is assigned in Helpwise
Triggers the automation when someone is assigned to a conversation
Instant
Note is added in conversation in Helpwise
Triggers the automation when a new note is added to any conversation
Instant
Conversation is re-opened in Helpwise
Triggers the automation when a closed conversation is re-opened
Instant
Conversation is closed in Helpwise
Triggers the automation when any conversation is marked as completed
Instant
Conversation is deleted in Helpwise
Triggers the automation when any conversation is removed from the system
Instant
Reply from customer in Helpwise
Triggers the automation when a customer replies
Instant
Reply from agent in Helpwise
Triggers the automation when an agent replies
Instant

Create new ticket in Desku.io
Generates a new ticket
Create new customer in Desku.io
Adds a new customer to the address book
Send email in Helpwise
Sends an email to a recipient
Send WhatsApp message in Helpwise
Sends a message via whatsapp
Add comment in Helpwise
Adds a comment to a record
Search thread in Helpwise
Searches for a thread
Search thread by ID in Helpwise
Searches for a thread by id
Send SMS in Helpwise
Sends a text message to particular recipients
Search contacts in Helpwise
Finds and retrieves contact information

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Integrate Desku.io & Helpwise In 1 Click
And Save Time & Money Both

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Want to automate something else in your workflow?

You Can Also Connect Desku.io or Helpwise With 1200+ Other Apps

Desku is powerful helpdesk software that helps in managing customer support services. Get everything in one place, and streamline workflow by simply integrating thirdparty web apps using Integrately, without having to bother about writing any code.

See Desku.io Integrations

Helpwise lets you manage all your shared inboxes in one place. It provides a complete overview of all your team's emails and enables you to collaborate with your team members, assign tasks, and organize email conversations.

See Helpwise Integrations