Freshservice + Cyberimpact Integration

If you're using Cyberimpact to send your marketing emails, you can also use it to create and manage ticket for Freshservice. contact created in Cyberimpact will automatically be created as ticket in Freshservice, so you can easily keep track of all Freshservice requests in one place.

This automation will help you stay organized and provide top-notch customer service. It's a great system that helps you take care of your customers so you can focus on growing your business.

When Ticket is created in Freshservice, create Contact in Cyberimpact

When Requester is created in Freshservice, create Contact in Cyberimpact

Any business knows that customer support is a vital part of any business. Not only do you need to be able to solve problems quickly and efficiently, but you also need to create a good impression with each interaction.

One way to do this is to set up this Freshservice - Cyberimpact integration. It will automatically create a Cyberimpact contact for new Freshservice tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.

Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up Cyberimpact contacts for every Freshservice ticket is a great place to start.