Customerly + Freshservice Integration

Connect Customerly to Freshservice - Automate your workflows in 1-click

With Customerly and Freshservice automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Skip the manual back and forth! Easily automate the flow of data between Customerly & Freshservice using Integrately.

Get Started For Free ✔ Free forever. ✔ Use premium features free for 14 days.

Ready Workflows For Customerly + Freshservice Integration

Just click on the workflow you want to automate

Create Freshservice ticket for new Customerly contact

Customerly + Freshservice Integration

Activate

Create Freshservice requester for new Customerly contact

Customerly + Freshservice Integration

Activate

Create Customerly contact from new Freshservice ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Customerly. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Customerly integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Customerly.

This makes it easy to keep track of your support tickets and contacts in one place.

Activate

1of1

Create Your Own Customerly & Freshservice Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Lead is created in Customerly
Triggers the automation whenever a new lead is created
Instant
User is created in Customerly
Triggers the automation whenever a new user is created
Instant
User is tagged in Customerly
Triggers the automation whenever a user is tagged
Instant
User is unsubscribed in Customerly
Triggers the automation whenever a user is unsubscribed
Instant
Lead converted to user in Customerly
Triggers the automation whenever a lead is successfully converted into a user
Instant
Ticket is created in Freshservice
Triggers the automation whenever a new ticket is created
Ticket is updated in Freshservice
Triggers the automation whenever a ticket is modified
Requester is created in Freshservice
Triggers the automation whenever a new requester is created
Requester is updated in Freshservice
Triggers the automation whenever a requester is updated

Create user in Customerly
Automatically generates a new user account
Add tag to user in Customerly
Automatically assigns a tag to a user based on particular criteria
Create lead in Customerly
Automatically generates new leads for potential customers
Create ticket in Freshservice
Automatically generates a new ticket
Create requester in Freshservice
Automatically generates new requester profiles with particular parameters
Get requester by ID in Freshservice
Automatically retrieves a requester's information using their unique ID
Get agent by ID in Freshservice
Get group by ID in Freshservice
Automatically retrieves a group by its ID

3x-10x Less Expensive Than Popular Alternatives

Popular Alternative

😐

750 Tasks

in $19.⁹⁹

Integrately

😍

2,000 Tasks

in $19.⁹⁹

See Pricing

Integrate Customerly & Freshservice In 1 Click
And Save Time & Money Both

Integrately is the only automation solution you will ever need. With 1200+ apps and 20 million+ ready 1-click automations, Integrately can automate almost any task from your workflow. Plus, our AI automation builder and 24/5 live chat support make it easy to get started. To top it off, you get a free forever plan. Sign up for Integrately now & start automating!

Want to automate something else in your workflow?

You Can Also Connect Customerly or Freshservice With 1200+ Other Apps

Customerly is the fully integrated CRM system for e-commerce businesses. It helps you boost your customer engagement, automate your marketing and sales processes, convert more customers, and grow your business.

See Customerly Integrations

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations