Popular Zammad + Concord Workflows
Create Zammad ticket for new Concord deal
A solution to this problem is to create a ticket in Zammad whenever an deal is created in Concord. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the deal.
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Zammad is a customer service software for helpdesks, call centers, and ticketing. It helps you build an efficient helpdesk, manage your customer relationships from start to finish, and turn one-time customers into repeat buyers.
See Zammad IntegrationsConcord CRM is a self-hosted deal management CRM that helps close deals faster with customizable pipeline management and tailored win probabilities. Easy-to-use, affordable, it is the perfect solution for streamlining your sales process.
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