If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in CompanyHub. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - CompanyHub integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in CompanyHub.
This makes it easy to keep track of your support tickets and contacts in one place.
CompanyHub is a great tool for managing customer relationships. However, when an deal is created in CompanyHub, it can be difficult to track the progress of that deal and ensure that all interactions with the customer are documented. This can be a challenge for customer support teams, who need to track every interaction with a customer in order to provide excellent service.
A solution to this problem is to create a ticket in Freshservice whenever an deal is created in CompanyHub. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the deal.
You Can Also Connect CompanyHub or Freshservice With 1400+ Other Apps
CompanyHub
CompanyHub is a cloud-based solution for seamless sales and marketing automation. It helps businesses manage their sales pipelines from lead generation to campaign execution, and eventually, to sales closure.
Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.