If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Close. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Close integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Close.
This makes it easy to keep track of your support tickets and contacts in one place.
Close is a great tool for managing customer relationships. However, when an opportunity is created in Close, it can be difficult to track the progress of that opportunity and ensure that all interactions with the customer are documented. This can be a challenge for customer support teams, who need to track every interaction with a customer in order to provide excellent service.
A solution to this problem is to create a ticket in Mojo Helpdesk whenever an opportunity is created in Close. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the opportunity.
You Can Also Connect Mojo Helpdesk or Close With 1400+ Other Apps
Mojo Helpdesk
Mojo Helpdesk is an all-in-one customer service software that tracks, manages, and automates support ticket workflows for faster and more efficient service.
Close helps you get more deals. Whether you're inside or outside the office, Close gives you everything you need to communicate with prospects and customers—all in one place.