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Clickatell
Clickatell is a cloud-based messaging solution, enabling businesses to communicate with their customers through SMS. It provides a 2-way account using which you can send a text message to alert your users or execute an action on receiving an SMS.
Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback. It helps you track CSAT (Customer Satisfaction), CES (Customer Effort Score) and NPS (Net Promoter Score) feedback.