Clickatell + Freshservice Integration

Connect Clickatell to Freshservice - Automate your workflows in 1-click

Set up Clickatell automations to send targeted SMS messages, automate appointment reminders, and track campaign engagement. With Freshservice automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Skip the manual back and forth! Easily automate the flow of data between Clickatell & Freshservice using Integrately.

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Ready Workflows For Clickatell + Freshservice Integration

Just click on the workflow you want to automate

Send Clickatell message for new Freshservice ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - Clickatell integration. Whenever a new ticket is created in Freshservice, you will immediately receive a message in Clickatell notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Clickatell messages for new Freshservice tickets today - your customers will appreciate it!

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Create Your Own Clickatell & Freshservice Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

SMS is sent in Clickatell
Triggers the automation whenever a text message is sent
Instant
Ticket is created in Freshservice
Triggers the automation whenever a new ticket is created
Ticket is updated in Freshservice
Triggers the automation whenever a ticket is modified
Requester is created in Freshservice
Triggers the automation whenever a new requester is created
Requester is updated in Freshservice
Triggers the automation whenever a requester is updated

Send SMS in Clickatell
Automatically sends a text message to particular recipients
Create ticket in Freshservice
Automatically generates a new ticket
Create requester in Freshservice
Automatically generates new requester profiles with particular parameters
Get requester by ID in Freshservice
Automatically retrieves a requester's information using their unique ID
Get agent by ID in Freshservice
Get group by ID in Freshservice
Automatically retrieves a group by its ID

3x-10x Less Expensive Than Popular Alternatives

Popular Alternative

😐

750 Tasks

in $19.⁹⁹

Integrately

😍

2,000 Tasks

in $19.⁹⁹

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Integrate Clickatell & Freshservice In 1 Click
And Save Time & Money Both

Integrately is the only automation solution you will ever need. With 1200+ apps and 20 million+ ready 1-click automations, Integrately can automate almost any task from your workflow. Plus, our AI automation builder and 24/5 live chat support make it easy to get started. To top it off, you get a free forever plan. Sign up for Integrately now & start automating!

Want to automate something else in your workflow?

You Can Also Connect Clickatell or Freshservice With 1200+ Other Apps

Clickatell is a cloud-based messaging solution, enabling businesses to communicate with their customers through SMS. It provides a 2-way account using which you can send a text message to alert your users or execute an action on receiving an SMS.

See Clickatell Integrations

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations