Cisco Webex (Teams) + Teamwork Desk Integration

Connect Cisco Webex (Teams) to Teamwork Desk in 1 click

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Popular Cisco Webex (Teams) + Teamwork Desk Workflows

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Teamwork Desk + Cisco Webex (Teams) Integration

Send Cisco Webex (Teams) message for new Teamwork Desk ticket

Do you use Teamwork Desk to manage your customer support ticket and are worried about forgetting to follow-up on support ticket? Simply because you didn't receive a notification? Well, we've got some good news for you!

This Teamwork Desk - Cisco Webex (Teams) integration helps you receive notifications for new Teamwork Desk tickets right in your Cisco Webex (Teams) channel.

This can be a great way to keep your team updated on the latest ticket without having to constantly check your email inbox. Just set up this automation, and you're all set.
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Cisco Webex (Teams) + Teamwork Desk Integration
1.
  • Cisco Webex (Teams)
    Message is received in Cisco Webex (Teams) Instant
  • Teamwork Desk
    Ticket is created in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is assigned in Teamwork Desk Instant
  • Teamwork Desk
    Thread is updated in Teamwork Desk Instant
  • Teamwork Desk
    Customer sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is unassigned in Teamwork Desk Instant
  • Teamwork Desk
    Agent sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket note is created in Teamwork Desk Instant
  • Teamwork Desk
    Customer is created in Teamwork Desk Instant
2.
  • Cisco Webex (Teams)
    Send Message in Cisco Webex (Teams)
  • Cisco Webex (Teams)
    Send Message (Markdown) in Cisco Webex (Teams)
  • Cisco Webex (Teams)
    Create Membership in Cisco Webex (Teams)
  • Cisco Webex (Teams)
    Search Person in Cisco Webex (Teams)
  • Cisco Webex (Teams)
    Create Space in Cisco Webex (Teams)
  • Cisco Webex (Teams)
    Update Space Title in Cisco Webex (Teams)
  • Cisco Webex (Teams)
    Delete Space in Cisco Webex (Teams)
  • Cisco Webex (Teams)
    Post file in Cisco Webex (Teams)
  • Teamwork Desk
    Update customer in Teamwork Desk
  • Teamwork Desk
    Add reply to a ticket in Teamwork Desk
  • Teamwork Desk
    Remove ticket in Teamwork Desk
  • Teamwork Desk
    Search customer in Teamwork Desk
  • Teamwork Desk
    Search Ticket in Teamwork Desk
  • Teamwork Desk
    Create customer in Teamwork Desk
  • Teamwork Desk
    Create ticket in Teamwork Desk
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