If you're using Square to process payments on your website, you'll want to keep in mind that when a customer's order is created, a corresponding contact should also be created in Chatway.
This will ensure that all future correspondence with the customer is tracked and attributed to that contact, making it easy to keep track of communications and transactions. In addition, automating this process will help ensure accuracy and efficiency.
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Chatway helps businesses manage website live chats, customer conversations, and AI-powered support across multiple channels. Connect with visitors, automate responses, track conversations, and streamline customer communication.
Square is a commerce platform that brings the world of small business into one easy-to-use mobile app. Run your entire business - from accepting payments to tracking inventory to managing orders and more - all from one dashboard.