If you're using Invois Online to process payments on your website, you'll want to keep in mind that when a customer's order is created, a corresponding contact should also be created in Chatway.
This will ensure that all future correspondence with the customer is tracked and attributed to that contact, making it easy to keep track of communications and transactions. In addition, automating this process will help ensure accuracy and efficiency.
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Chatway helps businesses manage website live chats, customer conversations, and AI-powered support across multiple channels. Connect with visitors, automate responses, track conversations, and streamline customer communication.
InvoisOnline is an online invoicing system for individuals and small businesses—let them create quotes, invoices, and PDF downloads, manage customers, accept FPX payments, and track income via a dashboard.