Salesforce Marketing Cloud + Chatrace Integration

When a new Chatrace order is placed, it's important to create a Salesforce Marketing Cloud contact for the customer. This helps to integraiton the customer into your marketing ecosystem and allows you to track their engagement with your brand.

There are a few key pieces of information that you'll need in order to create a new marketing contact: name, email address, and order information. With this information, you can create a new Salesforce Marketing Cloud contact and start sending them targeted communications.

In addition, you can also use this opportunity to upsell or cross-sell other products. By creating a new Salesforce Marketing Cloud contact for every Chatrace order, you can maximize your chances of success with each customer.