When you are running an online business, it is important to have a strong customer support system in place. So ,if your business uses Chatrace to manage order, you can use Freshservice to create ticket for each order.
In this way, you'll have a record of all the orders that have been placed, and you can track the progress of each one. Creating ticket for Chatrace order is a great way to keep your business organized and ensure that no detail is missed.
Set up this integration so that Freshservice starts working in tandem with Chatrace.
You Can Also Connect Chatrace or Freshservice With 1400+ Other Apps
Chatrace
Chatrace is a Facebook Messenger bot which allows you to sell goods, automate sales and marketing through chat. It supports Facebook Ads and all the tools that help you manage your business on Facebook.
Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.