Chatforma + Groove Integration

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Create Your Own Chatforma & Groove Integration Without Any Code

Create Custom Workflow

New user input is found in Chatforma
Agent is created in Groove
Agent has replied in Groove Instant
Agent is invited in Groove Instant
Agent is archived in Groove Instant
Ticket is closed in Groove Instant
Ticket is started in Groove Instant
Ticket is opened in Groove Instant
Ticket is assigned in Groove Instant
Ticket is moved in Groove Instant
Ticket priority is changed in Groove Instant
Ticket is tagged in Groove Instant
Ticket is deleted in Groove Instant
Ticket is state changed in Groove Instant
Customer is added in Groove Instant
Customer is replied in Groove Instant
Note is added in Groove Instant

Send a message to a specific user in Chatforma
Send a message to a user segment in Chatforma
Add a user to a segment in Chatforma
Delete user from a segment in Chatforma
Create ticket in Groove
Search ticket assignee in Groove
Search state of ticket in Groove
Update ticket state in Groove
Update ticket assignee in Groove
Update ticket assigned group in Groove
Add tag to a ticket in Groove
Replace all tags to a ticket in Groove
Search customer by email in Groove
Create group in Groove
Search agent by email in Groove

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You Can Also Connect Chatforma or Groove With 1200+ Other Apps

Chatforma is the first and only platform that lets you create a sales bot in minutes, no coding required. It's easy to use and fully customizable.

See Chatforma Integrations

Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

See Groove Integrations