Popular Freshservice + CATS Workflows
Create Freshservice requester for new CATS contact
Create CATS task for new Freshservice ticket
Create CATS contact from new Freshservice ticket
Use this {{trigger.CustomerSupport}} - CATS integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in CATS.
This makes it easy to keep track of your support tickets and contacts in one place.
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Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.
See Freshservice IntegrationsCATS is a simple and affordable applicant tracking system that enables you to track all your applicants in one place. It provides tools to manage the entire recruiting process from job postings to social media networks and generate customized reports.
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