If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in CATS. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - CATS integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in CATS.
This makes it easy to keep track of your support tickets and contacts in one place.
You Can Also Connect Desku.io or CATS With 1400+ Other Apps
Desku.io
Desku is powerful helpdesk software that helps in managing customer support services. Get everything in one place, and streamline workflow by simply integrating thirdparty web apps using Integrately, without having to bother about writing any code.
CATS is a simple and affordable applicant tracking system that enables you to track all your applicants in one place. It provides tools to manage the entire recruiting process from job postings to social media networks and generate customized reports.