Microsoft Office 365 + CallRail Integration

Integrate CallRail to Microsoft Office 365 in one click, or tell Integrately AI how you want each call handled. Log call details, notify team members, update your calendar, and create contacts automatically.

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1.
  • Microsoft Office 365
    Email is received in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is ended in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is about to start in Microsoft Office 365
  • Microsoft Office 365
    Email is created in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is created in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is started in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is updated in Microsoft Office 365
  • Microsoft Office 365
    Contact is created in Microsoft Office 365
  • Microsoft Office 365
    Contact is updated in Microsoft Office 365
  • CallRail
    Phone call is completed in CallRail Instant
  • CallRail
    Phone call is updated in CallRail Instant
  • CallRail
    Phone call is started in CallRail Instant
  • CallRail
    Outbound call is completed in CallRail Instant
  • CallRail
    Form is captured in CallRail Instant
  • CallRail
    User is created in CallRail
  • CallRail
    SMS is sent in CallRail Instant
  • CallRail
    SMS is received in CallRail Instant
  • CallRail
    Company is created in CallRail
  • CallRail
    Session tracker is created in CallRail
  • CallRail
    Source tracker is created in CallRail
Arrow Right
2.
  • Microsoft Office 365
    Retrieve Event Attachment in Microsoft Office 365
  • Microsoft Office 365
    Retrieve Message Attachment in Microsoft Office 365
  • Microsoft Office 365
    Send email in Microsoft Office 365
  • Microsoft Office 365
    Create draft email in Microsoft Office 365
  • Microsoft Office 365
    Create event in Microsoft Office 365
  • Microsoft Office 365
    Create contact in Microsoft Office 365
  • Microsoft Office 365
    Update contact in Microsoft Office 365
  • Microsoft Office 365
    Search contact in Microsoft Office 365

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Ready Workflows Ready Workflows for CallRail + Microsoft Office 365 Integration

Capture call details, create contacts, update calendars, send emails, and notify your team, all in just one click.

Most popular automationsmost-popular-automations
CallRail + Microsoft Office 365 Integration

Send message from Microsoft Office 365 for new sms received in CallRail

There are many reasons why you would want to send an message in Microsoft Office 365 when a text message is received in CallRail.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of sms.

No matter what your reason, setting up message notifications for incoming sms is easy and can be done in just a few minutes. Give it a try today!
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CallRail + Microsoft Office 365 Integration

Create Microsoft Office 365 event for new CallRail form

Any business that relies on online forms to collect customer data knows how important it is to have an efficient way to manage responses. Without a system in place, it can be all too easy for new responses to get lost in the shuffle. Integrately's CallRail - Microsoft Office 365 integration provides a simple solution by automatically creating Microsoft Office 365 events for each new CallRail form submission.

This integration ensures that every form is followed up in a timely manner, and no leads are left behind. In addition, this integration makes it easy to track which team member is responsible for each follow-up, making it easy to hold everyone accountable.

As a result, this CallRail - Microsoft Office 365 integration can help any business streamline its follow-up process and close more deals.
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CallRail + Microsoft Office 365 Integration

Send Microsoft Office 365 message for new CallRail contact

Anytime a new contact is added to your CallRail, automatically send them a message through Microsoft Office 365 letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this CallRail - Microsoft Office 365 integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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CallRail + Microsoft Office 365 Integration

Create Microsoft Office 365 contact for new CallRail contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this CallRail - Microsoft Office 365 integration, anytime a new CallRail contact is created, an Microsoft Office 365 contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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CallRail + Microsoft Office 365 Integration

Create Microsoft Office 365 contact for new CallRail form

When someone completes your CallRail, a new contact is automatically created in your Microsoft Office 365. This way, you can quickly follow up with the form and turn them into a customer!

Plus, all of the information from the CallRail is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a CallRail - Microsoft Office 365 integration set up makes it easy to manage your customer relationships and grow your business.
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CallRail + Microsoft Office 365 Integration

Send Microsoft Office 365 message for new CallRail form

When you receive a new CallRail form, you can automatically send a Microsoft Office 365 message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic Microsoft Office 365 message today. Your future self will thank you.
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Connect more apps to your CallRail + Microsoft Office 365 flow

Streamline your client communication by syncing call data with your CRM, messaging apps, and email marketing tools. Pick a combination and activate it in one click.

Microsoft Office 365
CallRail
+
SalesforceSalesforce (4)
+
HubspotHubspot (4)
+
PipedrivePipedrive (4)
+
SlackSlack (4)
+
CalendlyCalendly (4)
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MailchimpMailchimp (4)
C
M
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Create a Microsoft Office 365 contact and a Salesforce lead for every completed CallRail phone call.
Completed CallRail phone calls instantly generate a Microsoft Office 365 contact and a Salesforce lead, removing manual data entry.
C
M
S
Send a Microsoft Office 365 email and create a Salesforce task whenever a CallRail form is captured.
Captured CallRail forms trigger a notification email in Microsoft Office 365 and a follow-up task in Salesforce.
C
M
S
Update your Microsoft Office 365 contact and Salesforce record when a CallRail phone call is updated.
Updated CallRail phone calls sync changes to your Microsoft Office 365 contact and Salesforce record instantly.
C
M
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Create a Microsoft Office 365 event and a Salesforce lead whenever an outbound CallRail call is completed.
Completed outbound CallRail calls automatically schedule a Microsoft Office 365 event and create a Salesforce lead.

Supported triggers and actions for Microsoft Office 365 and CallRail

Mix and match to build the exact automation you need

Microsoft Office 365
Microsoft Office 365 Triggers & Actions
Email is received in Microsoft Office 365
Triggers the automation when an email is received
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Calendar event is ended in Microsoft Office 365
Triggers the automation when a new event is ended in a calendar
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Calendar event is about to start in Microsoft Office 365
Triggers the automation when event is about to start
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Email is created in Microsoft Office 365
Triggers the automation when a new email is created
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Calendar event is created in Microsoft Office 365
Triggers the automation when a new event is created in a calendar
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Calendar event is started in Microsoft Office 365
Triggers the automation when a new event is created in a calendar
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Calendar event is updated in Microsoft Office 365
Triggers the automation when a calendar event is updated
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Contact is created in Microsoft Office 365
Triggers the automation when a new contact is created
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Contact is updated in Microsoft Office 365
Triggers the automation when a contact is updated
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Retrieve Event Attachment in Microsoft Office 365
Retrieves an attachment from an event by its ID.
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Retrieve Message Attachment in Microsoft Office 365
Retrieves an attachment from a message by its ID.
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Send email in Microsoft Office 365
Sends an email to a recipient
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Create draft email in Microsoft Office 365
Adds a new contact to the contact list
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Create event in Microsoft Office 365
Adds a new contact to the contact list
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Create contact in Microsoft Office 365
Adds a new contact to the database
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Update contact in Microsoft Office 365
Updates contact information with new details
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Search contact in Microsoft Office 365
Finds and retrieves contact information
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CallRail
CallRail Triggers & Actions
Instant
Phone call is completed in CallRail
Triggers the automation when a phone call is completed
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Instant
Phone call is updated in CallRail
Triggers the automation when a phone call is updated
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Instant
Phone call is started in CallRail
Triggers the automation when a phone call is started
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Instant
Outbound call is completed in CallRail
Triggers the automation when an outbound call is completed
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Instant
Form is captured in CallRail
Triggers the automation when a form is submitted
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User is created in CallRail
Triggers the automation when a new user is created
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Instant
SMS is sent in CallRail
Triggers the automation when a text message is sent
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Instant
SMS is received in CallRail
Triggers the automation when a new text message is received
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Company is created in CallRail
Triggers the automation when a new company is created
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Session tracker is created in CallRail
Triggers the automation when a session tracker is created
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Source tracker is created in CallRail
Triggers the automation when a source tracker is created
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No action is available

What can you automate with CallRail + Microsoft Office 365?

Turn inbound phone calls, form submissions, and customer messages into automated actions across your workflow.

What you can automate?
📞
Sync completed phone calls to email and contacts
Automatically create a Microsoft Office 365 contact and send notification emails whenever a phone call is completed in CallRail. Eliminate manual data entry between your call tracking and email client.
📝
Capture every submitted form detail
Map all available CallRail form fields directly into your Microsoft Office 365 contact records and emails. Ensure no critical prospect information gets left behind.
🔔
Alert your team instantly on new calls
Notify team members via Microsoft Office 365 or team chat tools the moment a phone call or SMS is received in CallRail. Speed up response times for high-value prospects.
🔀
Route records based on submitted data
Send different email notifications or create specialized contacts in Microsoft Office 365 depending on specific tracking sources or form criteria captured in CallRail.
🔄
Keep records updated as calls change
Automatically update existing Microsoft Office 365 contacts and calendar events whenever phone call details or notes are modified in CallRail.
👥
Prevent duplicate contacts automatically
Search existing Microsoft Office 365 records before creating new entries from CallRail triggers, ensuring your database remains clean and organized.
📅
Manage follow-up calendar events
Automatically create or update calendar events in Microsoft Office 365 following completed phone calls or scheduled customer interactions in CallRail.
🔗
Extend workflows to your favorite CRM
Connect CallRail and Microsoft Office 365 with third-party tools like Salesforce or HubSpot to build multi-step pipelines that handle leads from end to end.
And much more...

Who is CallRail + Microsoft Office 365 integration for?

Teams managing inbound customer calls and client communications rely on this integration to keep records synced, follow up faster, and eliminate manual data entry across platforms.

Performance marketers
Performance marketers
Sales teams
Sales teams
Account managers
Account managers
Customer support teams
Customer support teams
Operations managers
Operations managers
Business analysts
Business analysts
📈
Performance marketers
You're reviewing inbound call metrics and campaign ROI reports, but your tracking spreadsheets only update when someone manually exports lead data, so the conversion counts you're optimizing against are always a few hours behind — with this integration, every new call record lands in your sheets instantly and your data stays current.
Sales teams
You need to act fast on high-intent inbound inquiries, but phone leads sit unwatched in call logs until someone checks them manually, so prospects get cold before anyone reaches out — automating both apps means every completed call creates a contact and notifies your team immediately.
🤝
Account managers
You answer to clients who want clear proof of communication progress, but gathering call notes and customer emails requires tedious digging across separate tools, so progress reports take hours to compile — connecting these apps means your client activity logs update themselves automatically.
📞
Customer support teams
The volume of inbound support calls is too high for anyone to keep up by hand, leading to missed follow-up emails and unlogged customer requests that frustrate callers — automating both apps means every inquiry generates organized records without manual typing.
🔄
Operations managers
You own the next step in the client onboarding workflow and depend on upstream teams to hand over call details, but information gets delayed or lost in transit, so project kickoff stalls — this integration means handoffs happen instantly without manual forwarding.
📋
Business analysts
You need a reliable, complete history of inbound communication for reporting, but manual data entry leaves frustrating gaps in your records, so audits take longer than expected — integrating these apps means every interaction is logged accurately from the start.
Our team

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Why choose Integrately to automate Microsoft Office 365 + CallRail

Build and manage your Microsoft Office 365 + CallRail automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Office 365 + CallRail with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

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Frequently Asked Questions

How do I connect CallRail to Microsoft Office 365?
Frequently Asked Questions
You can connect CallRail to Microsoft Office 365 in one click using ready-made templates on Integrately, or use Integrately AI to build custom workflows.
Can I automatically create Microsoft Office 365 contacts when a CallRail phone call is completed?
Frequently Asked Questions
Can I connect CallRail, Microsoft Office 365, and Salesforce?
Frequently Asked Questions
What is a good Zapier alternative for CallRail and Microsoft Office 365?
Frequently Asked Questions
How does CallRail handle call data when triggered?
Frequently Asked Questions
Can Microsoft Office 365 send emails automatically from CallRail triggers?
Frequently Asked Questions
Do I need coding skills to automate CallRail and Microsoft Office 365?
Frequently Asked Questions
Is the CallRail and Microsoft Office 365 integration free?
Frequently Asked Questions
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