Bulk24SMS + Freshservice Integration

Connect Bulk24SMS to Freshservice - Automate your workflows in 1-click

Set up Bulk24SMS automations to send targeted SMS messages, automate appointment reminders, and track campaign engagement. With Freshservice automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Combine the benefits of both with Integrately’s Bulk24SMS + Freshservice integration.

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Ready Workflows For Bulk24SMS + Freshservice Integration

Just click on the workflow you want to automate

Send Bulk24SMS message for new Freshservice ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - Bulk24SMS integration. Whenever a new ticket is created in Freshservice, you will immediately receive a message in Bulk24SMS notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Bulk24SMS messages for new Freshservice tickets today - your customers will appreciate it!

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Create Your Own Bulk24SMS & Freshservice Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

SMS is sent in Bulk24SMS
Triggers the automation whenever a text message is sent
Instant
Voice message is sent in Bulk24SMS
Triggers the automation whenever a voice message is sent
Instant
Ticket is created in Freshservice
Triggers the automation whenever a new ticket is created
Ticket is updated in Freshservice
Triggers the automation whenever a ticket is modified
Requester is created in Freshservice
Triggers the automation whenever a new requester is created
Requester is updated in Freshservice
Triggers the automation whenever a requester is updated

Send message via SMS in Bulk24SMS
Automatically sends a message through text messaging
Send message via Voice in Bulk24SMS
Automatically sends a pre-recorded voice message to the recipient
Create ticket in Freshservice
Automatically generates a new ticket
Create requester in Freshservice
Automatically generates new requester profiles with particular parameters
Get requester by ID in Freshservice
Automatically retrieves a requester's information using their unique ID
Get agent by ID in Freshservice
Get group by ID in Freshservice
Automatically retrieves a group by its ID

3x-10x Less Expensive Than Popular Alternatives

Popular Alternative

😐

750 Tasks

in $19.⁹⁹

Integrately

😍

2,000 Tasks

in $19.⁹⁹

See Pricing

Integrate Bulk24SMS & Freshservice In 1 Click
And Save Time & Money Both

Integrately makes automation accessible to everyone with features like ready 1-click automations, text-to-automation AI, and a guided automation setup process (Guided UI). If you still need help, our 24/5 live chat support has got you covered. So why wait? Sign up for your free plan and automate now!

Want to automate something else in your workflow?

You Can Also Connect Bulk24SMS or Freshservice With 1200+ Other Apps

Bulk24SMS - Your ultimate solution for mass communication. Specializing in bulk SMS services, it offers a reliable and efficient way to reach out to large audiences instantly. Ideal for marketing, alerts, and notifications.

See Bulk24SMS Integrations

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations