BoldDesk + Twilio Integration

Connect BoldDesk to Twilio in 1 click

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1.
  • BoldDesk
    Ticket private notes is created in BoldDesk Instant
  • BoldDesk
    Ticket property is updated in BoldDesk Instant
  • BoldDesk
    Ticket reply is created in BoldDesk Instant
  • BoldDesk
    Activity is created in BoldDesk Instant
  • BoldDesk
    Ticket is created in BoldDesk Instant
  • BoldDesk
    Contact is updated in BoldDesk Instant
  • BoldDesk
    Contact is created in BoldDesk Instant
  • BoldDesk
    Approval is rejected in BoldDesk Instant
  • BoldDesk
    Approval is approved in BoldDesk Instant
  • BoldDesk
    Approval request is created in BoldDesk Instant
  • BoldDesk
    Activity is updated in BoldDesk Instant
  • BoldDesk
    Activity is deleted in BoldDesk Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.

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BoldDesk + Twilio Integration

Send Twilio sms for new BoldDesk ticket

It's easy to stay on top of your support tickets with automatic notifications using this BoldDesk - Twilio integration. Whenever a new ticket is created in BoldDesk, you will immediately receive a sms in Twilio notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the sms includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Twilio smss for new BoldDesk tickets today - your customers will appreciate it!
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BoldDesk
BoldDesk
BoldDesk is an AI-powered help desk software offering omnichannel ticketing, live chat, automation workflows, knowledge base, self-service portals, real-time reporting, and 24/7 AI assistance for seamless customer support.
Twilio
Twilio
Twilio is a cloud communications platform as a service. It allows software developers to programmatically make and receive phone calls and send and receive text messages using standard web languages.