If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Superchat. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Superchat integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Superchat.
This makes it easy to keep track of your support tickets and contacts in one place.
You Can Also Connect BoldDesk or Superchat With 1400+ Other Apps
BoldDesk
BoldDesk is an AI-powered help desk software offering omnichannel ticketing, live chat, automation workflows, knowledge base, self-service portals, real-time reporting, and 24/7 AI assistance for seamless customer support.
Simplify your customer connections with Superchat. It lets you manage all your messaging channels - WhatsApp, Instagram DM, Facebook Messenger, and email - in one unified platform. This helps you respond fast, personalize outreach, and boost engagement.