Salesforce Marketing Cloud + BoldDesk Integration

Connect Salesforce Marketing Cloud to BoldDesk in 1 click

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1.
  • BoldDesk
    Ticket reply is created in BoldDesk Instant
  • BoldDesk
    Activity is created in BoldDesk Instant
  • BoldDesk
    Ticket property is updated in BoldDesk Instant
  • BoldDesk
    Ticket private notes is created in BoldDesk Instant
  • BoldDesk
    Ticket is created in BoldDesk Instant
  • BoldDesk
    Contact is updated in BoldDesk Instant
  • BoldDesk
    Contact is created in BoldDesk Instant
  • BoldDesk
    Approval is rejected in BoldDesk Instant
  • BoldDesk
    Approval is approved in BoldDesk Instant
  • BoldDesk
    Approval request is created in BoldDesk Instant
  • BoldDesk
    Activity is updated in BoldDesk Instant
  • BoldDesk
    Activity is deleted in BoldDesk Instant
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2.

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Most popular automationsmost-popular-automations
BoldDesk + Salesforce Marketing Cloud Integration

Send Salesforce Marketing Cloud email for new BoldDesk ticket

It's easy to stay on top of your support tickets with automatic notifications using this BoldDesk - Salesforce Marketing Cloud integration. Whenever a new ticket is created in BoldDesk, you will immediately receive a email in Salesforce Marketing Cloud notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the email includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Salesforce Marketing Cloud emails for new BoldDesk tickets today - your customers will appreciate it!
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BoldDesk + Salesforce Marketing Cloud Integration

Create Salesforce Marketing Cloud contact for new BoldDesk ticket

Any business knows that customer support is a vital part of any business. Not only do you need to be able to solve problems quickly and efficiently, but you also need to create a good impression with each interaction.

One way to do this is to set up this BoldDesk - Salesforce Marketing Cloud integration. It will automatically create a Salesforce Marketing Cloud contact for new BoldDesk tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.

Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up Salesforce Marketing Cloud contacts for every BoldDesk ticket is a great place to start.
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WordPress logo
Salesforce Marketing Cloud logo
Create Salesforce Marketing Cloud contact for new WordPress user
Activate
WhatsApp logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new message received in WhatsApp
Activate
Twilio logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new sms received in Twilio
Activate
Google Sheets logo
Salesforce Marketing Cloud logo
Send Salesforce Marketing Cloud email for new Google Sheets row
Activate
GoToWebinar logo
Salesforce Marketing Cloud logo
Create Salesforce Marketing Cloud contact for new GoToWebinar registrant
Activate
WordPress logo
Salesforce Marketing Cloud logo
Create Salesforce Marketing Cloud contact for new WordPress user
Activate
WhatsApp logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new message received in WhatsApp
Activate
Twilio logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new sms received in Twilio
Activate
Google Sheets logo
Salesforce Marketing Cloud logo
Send Salesforce Marketing Cloud email for new Google Sheets row
Activate
GoToWebinar logo
Salesforce Marketing Cloud logo
Create Salesforce Marketing Cloud contact for new GoToWebinar registrant
Activate
Eventbrite logo
Salesforce Marketing Cloud logo
Create Salesforce Marketing Cloud contact for new Eventbrite order
Activate
Textlocal logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new message received in Textlocal
Activate
WATI logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new message received in WATI
WA Web Plus logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new whatsapp event received in WA Web Plus
Telnyx logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new message received in Telnyx
Eventbrite logo
Salesforce Marketing Cloud logo
Create Salesforce Marketing Cloud contact for new Eventbrite order
Activate
Textlocal logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new message received in Textlocal
Activate
WATI logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new message received in WATI
WA Web Plus logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new whatsapp event received in WA Web Plus
Telnyx logo
Salesforce Marketing Cloud logo
Send email from Salesforce Marketing Cloud for new message received in Telnyx
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Salesforce Marketing Cloud
Salesforce Marketing Cloud
Salesforce Marketing Cloud is an integrated platform that helps marketers deliver personalized experiences across every customer touchpoint, every channel, every device—across the entire customer journey.
BoldDesk
BoldDesk
BoldDesk is an AI-powered help desk software offering omnichannel ticketing, live chat, automation workflows, knowledge base, self-service portals, real-time reporting, and 24/7 AI assistance for seamless customer support.